Telecare Assessor

Why Southwark?

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.  Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

What You'll Be Doing

The Southwark Telecare service is looking for 1 x assessment officers to join our established Telecare Team. You will bring your existing knowledge and expertise to provide an enhanced Telecare service to the wider Community. Technology Enabled Care is a growing and exciting sector within Social Care and offers opportunities for developing your skills and knowledge.

As an experienced assessor, you will complete Technology assessments in the community and identify creative solutions including the provision of Telecare, stand alone assistive technologies and Hearing Impairment home based Equipment to enable services users to remain in their own homes according to their wishes; and to promote independence, choice and well being and provide support to carers as appropriate.

Please note this role is 26 hours per week. The working pattern is flexible but working on a Wednesday is required.

What We're Looking For

Your strong organisational, problem solving, IT and report writing skills will be essential in assessing service users needs and producing comprehensive reports. You will also participate in the Telecare Duty process and will need to be skilled at prioritising and screening new referrals.

Additional Information

For further information contact Alison Thrower-Telecare Team Manager View email address on jobs.southwark.gov.uk

Advert Closing Date: 12:00 midnight on the 30 September 2026

Interview Date: 12th Oct 2026 in Queens Road Peckham office

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our  Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

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