Registration & Booking Clerk

Job description

The role will include working as part of a team and playing a key part of the strategic modernisation and development of the pathway for GP and other referrals within the Trust. This will include the interface with patients, GPs and colleagues within the Trust both by correspondence and telephone. The post holder must have a flexible and innovative approach towards the development of the new AHP Central Registration & Booking Centre and electronic referral booking. The post holder will also be required to adhere to all relevant procedures and policies within the Trust. Please visit jobs.hscni.net to see Job Description and Personnel Specification.

Responsibilities

• Fully implement the partial booking process, telephoning patients as required and the associated administrative processes in accordance with departmental protocols.
• Deal with incoming /outgoing mail and ensure that mail is distributed appropriately to relevant patients in a timely manner.
• To co-ordinate and process a range of correspondence in accordance with agreed procedures within the area of responsibility.
• To ensure that work for which responsible is processed in a timely manner in accordance with agreed performance standards and that any derogation is brought to the attention of their line manager.
• Please visit jobs.hscni.net to see full Job Description and Personnel Specification.

Skills and Qualifications

Essential Skills

• 4 GCSEs at Grades A-C including English Language AND 1 years’ experience in a clerical / administrative role OR 2 years’ experience in a clerical / administrative role
• AND Experience in the use of Microsoft office Word or equivalent.
• Please visit jobs.hscni.net to see full Job Description and Personnel Specification.

Further Information

Location: Lurgan Hospital