At Kindred, we believe that truly exceptional service begins with our people, extends to our community, and respects our environment. We are dedicated to cultivating a positive, inclusive, and supportive environment where every individual can thrive. As an equal opportunities employer, we are committed to giving full and fair consideration to all applicants, celebrating diversity without discrimination based on age, disability, ethnicity, sexual orientation, sex, gender reassignment, socio-economic background, religion or belief, marriage and civil partnerships, or pregnancy and maternity.
We are seeking a dynamic and inspiring Regional Manager to join our team. In this pivotal role, you will lead and empower a dedicated team of supervisors and operatives, driving operational excellence across multiple sites. You will ensure that all locations consistently meet and exceed Kindred’s renowned cleaning standards, fostering a culture of high performance and client satisfaction. Your leadership will be crucial in maintaining our reputation for quality and reliability.
Please note: The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check to our satisfaction, ensuring compliance with our safeguarding policies for working on our sites.
About The Role
Key Responsibilities
- Managing the team on site to ensure great service delivery whilst delivering maximum contract profitability
- Ensuring all budgets are adhered to
- Maintaining strong client relationships with high levels of satisfaction
- Providing and maintaining the quality of service delivery
- Managing, recruiting, and coaching the teams on your sites
- Conducting monthly quality audits at each of the sites you are responsible for
- Carrying out ad-hoc and regular activities such as projects, reports, as required by and to support the Operations Manager.
- Holding regular contract and specification review meetings with customers
- Being responsible for ensuring Health & Safety procedures and legislation is adhered to
- Looking for opportunities for continuous improvement, cost savings and account growth.
- Seeking opportunities to sell in additional services
Requirements, Skills & Experience
- Excellent communication and people management skills
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with managing, budgets
- Working knowledge of Health and Safety systems in the cleaning industry
- Ability to work to tight timescales
- Experience working with education clients previously would be highly desirable
- Passionate, flexible, trustworthy, and innovative.
- Hold a full driving license and be able to travel to sites
- Basic Excel, Word & Outlook skills
Required Criteria
- Excellent communication and people management skills
- Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
- Experience with managing budgets
- Passionate, flexible, trustworthy, and innovative.
- Hold a full driving license and be able to travel to sites
- Basic Excel, Word & Outlook skills
Desired Criteria
- Appropriate professional qualifications and/or memberships. For example, any British Institute of Cleaning Science (BICSc), Institution of Occupational Safety & Health (IOSH) or National Examination Board in Occupational Safety & Heath (NEBOSH) memberships, qualifications, or specific course attendance.
- Experience working with education
- Working knowledge of Health and Safety systems in the cleaning industry
About The Company
As a rapidly growing and award-winning facilities management company, we’re proud to employ more than 2,500 people across the UK. The size and scale of our organisation mean we offer a wide variety of roles to suit different skills and ambitions. These range from Cleaning Operatives, Supervisors and Regional Managers in our Operations teams to opportunities in Finance, Payroll, Sales, Marketing and more.
If Kindred sounds like the right place for you, explore our current vacancies below and start your journey with us today.
Company Culture
At Kindred, our people are the heart of our business. Guided by our core values of Making Connections, Being Bold, Behaving with Integrity, and Community Spirit, we’ve built a culture that thrives on respect, inclusivity, open communication and collaboration. We’re looking for individuals who want to be part of an ambitious and expanding business, who value teamwork, and who share our commitment to giving back to the communities we serve and protecting the planet. You’ll have access to tailored training, development opportunities, and recognition for going above and beyond. We celebrate our people and their achievements at every step.
Company Benefits
At Kindred, our employees are the heart of our business. We are dedicated to creating a work environment that is not only safe and supportive but also fosters your personal and professional growth.
Employee development programs, Competitive salary, Wellbeing Scheme, Work With Charities, Employee of the Month, Culture of recognition, On the job learning, Progression opportunities
Salary
Not disclosed
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