Personal Injury Claims Admin Assistant: Glasgow
Gildeas is a fast paced, independent and modern law firm with offices in central Glasgow and Edinburgh. We specialise in pursuer personal injury. About the role:At Gildeas, we offer an exciting and challenging environment to build a future career in law. You will be fully supervised and supported throughout with the opportunity for learning and feedback encouraged. • You will be the first point of contact for new clients, taking detailed and accurate information
• You will learn how to input data onto our case management system, onboarding clients and providing support in the initial file set-up.
• You will obtain client instructions to act via electronic signature software.
• You will make outgoing calls and answer, screen, and forward incoming phone calls.
• You will scan, name and save correspondence and documents to our case management system.
• You will provide accurate information in-person and via phone and email, following GDPR and all relevant data protection guidance at all times.
• You will have the opportunity to develop client relationship skills, encouraging a rapport with clients and other stakeholders. The position is based in our Glasgow office at 83 West Regent St, Glasgow, G2 2BA. The role is office-based, full time. Working hours are Monday to Friday, 9.00am – 5.00pm but may be subject to change. Salary will be dependent on experience. The successful candidate will be required to obtain a Disclosure Scotland certificate. The successful candidate should:
• Be proactive and have a can-do attitude.
• Conscientious with excellent attention to detail.
• Be a confident and effective communicator.
• Proficient in Microsoft Office suite but particularly Excel, Word, Teams, and SharePoint. Experience with 3CX and office equipment would be advantageous.
• The ideal candidate will have excellent organisational skills, with the ability to multitask and prioritise tasks effectively. Experience in a prior administrative, motor industry or legal environment would be beneficial but is not essential. Full training can be provided to suitable candidates interested in a change of career direction. How to apply:
Please mail your CV and a covering letter to View email address on findajob.dwp.gov.uk or apply via this website CLOSING DATE: MONDAY 1ST JUNE, 2026, 5.00PM. Further questions:
If you have any further questions, require adjustments or would like to discuss the role, please email View email address on findajob.dwp.gov.uk Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh.
We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the First Response Administrator in Glasgow vacancy
- £23k - £30k per annumEstimated...and calls covering a range of activity. This includes responsibility for the maintenance, administration and user account creation for learning systems supporting... ...the recruitment process. For application portal or log-in issues, please contact the in the first instance....SuggestedHourly payFull-timePart-timeHybrid workingImmediate startMonday to FridayFlexible hoursShift work
£13.45 per hour
...organised, approachable and proactive administrator who thrives in a busy, people‑focused environment... ...runs efficiently day to day. Your responsibilities will include: Delivering high‑... ...to Head Office and ensuring a positive first impression of Quarriers Managing...SuggestedPermanentFull-timeOn-site- £25k - £33k per annumEstimated...-new opportunity for a Group Regulatory Administrator, who will support the Compliance Team with... ...service to our clients. Key areas of responsibility include: Compliance Administration... ...will be office‑based for at least the first 6–12 months. Once fully trained and established...SuggestedPermanentHybrid workingOn-site
- £23k - £29k per annumEstimated...As an Administrator, you will play an important role in helping our service run smoothly and... ...an organisation that support others. Firstly, there is access to a wide range of... ...with SSSC and it is your professional responsibility to ensure that you meet the standards and...SuggestedPermanentFull-timeOn-siteNight shift
£27.37k - £28.01k per annum
...join our Customer Service Team, working to support our Public Reception and our customer service administrative functions. In this role the main responsibility will be the first point of contact working at Giffnock Reception. Other duties will include responding to...SuggestedHourly payPermanentFull-timeNo agency- ...please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying... ...all of your experience as you would on your CV. For your first 5 days in the business, you’ll be attending our fantastic...Full-timeFlexible hours
- £31k - £41k per annumEstimated...About the role Our Service Advisors are responsible for delivering and sustaining a... ...customers the star treatment – whether it’s first thing on a manic Monday or last thing on... ...defined processes and guidelines Good core administration skills to accurately capture customer...Full-timeMonday to Friday
£26.7k per annum
...can truly shine. You’ll be the friendly first point of contact for our Retail Banking... ...surrounding roles. Likely to have responsibility for specific processes within a team... ...responsibility is based, building upon administrative / operational expertise. Make judgements...PermanentHybrid workingOn-siteShift work- £25k - £32k per annumEstimated...In this role the main responsibility will be the first point of contact working at Giffnock Reception. Other duties will include responding to customer... ...channels. You will also support customer service administrative processes including administration of copy registration...PermanentFull-time
£13.09 per hour
...responding to incidents, and providing assistance to the public. Key Responsibilities: Patrol Duties: ~ Conduct regular foot patrols of the... ...~ Previous experience in a security role is preferred. ~ First Aid certification (desirable). ~ DBS/Criminal background...Hourly payPart-timeImmediate startShift workNight shiftRotating shiftsWeekend workDay shift- ...Role As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including... ...performance framework with clear expectations around quality, responsiveness and customer outcomes. The role is central to delivering a...Full-timeTemporary
£26.71k per annum
...Specialist (Level One). You’ll be the first-person families speak to, offering reassurance... ...difficult of days. Your Impact and Responsibilities… This role calls for empathy,... ...day-to-day branch operations, including administration and presentation Liaise with suppliers...PermanentFull-timeApprenticeship- £24k - £31k per annumEstimated...diverse and dynamic team covering a wide range of functions and responsibilities, from answering client queries and executing onboarding... ...working within stated SLAs. The successful candidate will be the first point of contact for clients experiencing issues in the AccessFintech...Full-timeFlexible hours
£31.79k - £35.33k per annum
...Advisor you will: • Deliver a high-quality, responsive customer experience within a fast-paced,... ...team environment • Act as the first point of resolution for a wide range of... ...Support wider team functions, including administration related to void works, housing applications...Full-timeRotating shifts- ..., continuous improvement, and customer advocacy. You will be responsible for managing complex customer interactions, resolving escalated... ...Excellent communication and interpersonal skills, with a customer first mindset. Analytical thinker with experience using data to...Long-term contractHybrid working
£25k - £31.58k per annum
...Santander. You'll be a listener and problem solver. Acting as the first point of contact, whilst providing immediate and empathetic... ...freedom to explore new ideas. To succeed in this role, you will be responsible for: Acting as the first point of contact for customers over...Part-timeHybrid workingOn-siteImmediate startFlexible hoursShift workDay shift- £26k - £34k per annumEstimated...and surrounding roles. Likely to have responsibility for specific processes within a team... ...responsibility is based, building upon administrative / operational expertise. Make judgements... .... In this role, you will provide first-class customer service by supporting our...PermanentFull-time
£26.7k - £28.99k per annum
...salary is Pro Rata for part time hours. Due to the anticipated response to this post it may close before the closing date noted on the... ...recruitment and selection process. For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance....Hourly payPermanentFull-timePart-timeSkilled worker visaImmediate startMonday to FridayFlexible hoursShift workWeekend work- ...Assistant to the Director-General. Responsibilities: To handle external... ...hoc basis; To work with the Senior Administrative Officer to ensure the smooth running of... ...be invited to attend a phone screening, first interview, and final interview online....Part-timeOn-siteWork from home
- £39k - £52k per annumEstimated...nature, strong initiative, problem solving skills and a customer-first approach are key to success in this role. While this role is... ...are also open to someone working from our Manchester office. RESPONSIBILITIES Customer: Mitigate losses to the bank through early...Long-term contractPermanentFull-timeHybrid workingOn-siteFlexible hours
- £30k - £40k per annumEstimated...There will be a requirement to deliver on occasions in the local area too which means a full driving licence is essential. Key Responsibilities Ensure all equipment is stored correctly and safely Complete Test and Run activity ensuring our equipment is in working...Long-term contract
£26k - £31k per annum
...enjoys working in a fast-paced environment and keeping things running smoothly behind the scenes. The Role As a Scheduler, you’ll be responsible for planning and coordinating workloads to ensure services are delivered efficiently and on time. You’ll play a key role in...Full-timeHybrid working- ...NEED YOU TO: Consistently deliver exceptional service Responsible for holding keys for the store and ensuring the security of the... ...employee discounts Fabulous shoes! Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our...Hourly payPart-time
- £24k - £31k per annumEstimated...day operation, (check our website for specific opening times.) We only recruit individuals who are aged 17 and over Main Responsibilities Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having...Weekly payPermanentFull-time
- ...NEED YOU TO: Consistently deliver exceptional service Responsible for holding keys for the store and ensuring the security of the... ...employee discounts Fabulous shoes! Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our...Hourly payPart-time
£30k - £35k per annum
...autonomy? At Your Shortlist Original , you would be responsible for creating new business opportunities for clients by... ...your career while being part of a positive, ambitious, and people-first environment — this could be the perfect next move. Apply Now...Full-timeHybrid working- £35k - £46k per annumEstimated...to be extraordinary. GENERAL SUMMARY As a key member of the Materials Management team, the Aftermarket (AM) Master Scheduler is responsible for developing, maintaining, and optimising the master production schedule for Aftermarket products within the Cathcart...Full-timeOn-site
- ...Your new role As a key member of the team, you will support the administration of disciplinary, appeals, and complaints procedures. Your responsibilities will include: * Coordinating communications with students, staff, and external bodies * Supporting committee management...Full-timeFlexible hours
- £33k - £44k per annumEstimated...starting in asap and finishing in July 2024. • Transactional administration support • Provide basic people policies and process advice, for... ..., recognition schemes • Supporting team KPIs, providing first contact resolution where possible and maintaining SLA on volume...Fixed-term contractRelocation packageImmediate startFlexible hours
- £24k - £32k per annumEstimated...with increase in volume. Role Definition The Intake Administrator plays a key role in supporting the intake function by ensuring... ...meet customer, legislative, and company standards. Key Responsibilities Identify, report, and record any intake discrepancies, damages...PermanentFull-timeMonday to FridayShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to First Response Administrator. Be the first to apply!
Related searches
- music industry admin Glasgow
- cash administrator Glasgow
- temporary administrator Glasgow
- admin support Glasgow
- remote admin work from home Glasgow
- remote evening admin Glasgow
- temp administrator Glasgow
- trainee paraplanner senior administrator Glasgow
- company administrator Glasgow
- remote administrator Glasgow