Technical Support Officer

The Technical Support Officer role is crucial for the day-to-day operating of the Safe at Home Team. This is a varied role providing administrative and financial operations support, liaising with customers and assessing eligibility for financial assistance.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Technical Support Officer – Permanent - Grade 5.

An opportunity has arisen for a Technical Support Officer to be employed on a permanent basis.

Working in the Safe at Home Team, you will support the team in the delivery of grants and loans for disabled adaptations and housing repairs, as well as providing support for other aspects of Strategic Housing.

You will be responsible for providing administrative support to the team as well as operating management information systems for the collation and monitoring of statistical analysis reports.  You will also be responsible for responding to customer and colleague enquiries.

You will possess sound analytical skills, have experience of monitoring statistics and interpreting data, and the ability to process complex payments; be fully computer literate with a working knowledge of appropriate computer applications.

For an informal discussion about this role, please contact  View email address on jobs.cheshirewestandchester.gov.uk

If you think you have what it takes to undertake this challenging, yet exciting role then please ensure you complete an application by: 5.00pm Sunday 28 June 2026. 

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see 

No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Cheshire West and Chester Council are committed to equality and diversity in employment.  Please see the  Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.

For any technical enquiries please email  View email address on jobs.cheshirewestandchester.gov.uk and quote job reference number in all correspondence.