Part-Time Customer Relations Officer
£20.29 per hourFull-time
Part-Time Customer Relations Officer
Pay rate- £20.29 per hour | 18.5 Hours per Week
Warwickshire County Council
Hybrid Working - Warwick (office attendance approximately once per month) Are you an experienced complaints professional who thrives in a fast-paced environment and enjoys making a real difference to customer experience? Warwickshire County Council is looking for a Part-Time Customer Relations Officer to join our Customer Relations Service on a temporary-to-permanent basis. This is an exciting opportunity to support the delivery of a high-quality complaints and feedback service, helping ensure residents receive fair, transparent and timely responses to their concerns. About the Role Working within the Customer Relations team, you will manage a varied caseload of complaints and feedback across a wide range of council services. One day you could be dealing with a complaint relating to a disabled parking bay, the next supporting a review relating to SEND services or statutory children's complaints.
You will play a key role in:
Warwickshire County Council is a leading Local Authority with offices across the county. They are committed to delivering high-quality services and you can expect to be part of teams that are:
Pay rate- £20.29 per hour | 18.5 Hours per Week
Warwickshire County Council
Hybrid Working - Warwick (office attendance approximately once per month) Are you an experienced complaints professional who thrives in a fast-paced environment and enjoys making a real difference to customer experience? Warwickshire County Council is looking for a Part-Time Customer Relations Officer to join our Customer Relations Service on a temporary-to-permanent basis. This is an exciting opportunity to support the delivery of a high-quality complaints and feedback service, helping ensure residents receive fair, transparent and timely responses to their concerns. About the Role Working within the Customer Relations team, you will manage a varied caseload of complaints and feedback across a wide range of council services. One day you could be dealing with a complaint relating to a disabled parking bay, the next supporting a review relating to SEND services or statutory children's complaints.
You will play a key role in:
- Managing and coordinating customer complaints and representations.
- Commissioning and quality assuring statutory children's complaints investigations and reports.
- Conducting internal complaint reviews and supporting service improvements.
- Liaising with complainants, service areas and key stakeholders to ensure timely resolutions.
- Challenging and supporting internal teams to improve outcomes and customer experience.
- Producing clear, accurate reports and correspondence.
- Identifying organisational learning opportunities arising from complaints and feedback.
- Previous complaints handling experience within either the public or private sector.
- Experience dealing with challenging or sensitive customer situations.
- Excellent written communication and report-writing skills.
- Strong interpersonal skills with the confidence to challenge and influence stakeholders at all levels.
- Good organisational skills and the ability to manage competing priorities.
- Strong IT and case management system skills.
- Resilience, professionalism and a customer-focused approach.
Warwickshire County Council is a leading Local Authority with offices across the county. They are committed to delivering high-quality services and you can expect to be part of teams that are:
- High performing
- Collaborative
- Customer focused
- Accountable
- Trustworthy
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Part-Time Customer Relations Officer in Warwick, Warwickshire vacancy
£13.72 per hour
...Three Retail Customer Advisor Location: Leamington Spa Salary... ...with general mobile or network-related enquiries, ensuring a resolution... ...drive to learn matter most. Be part of a business that invests in... ...journey, for example, extended time or breaks in between online assessments...Part-timeHourly pay2 days/week£10k - £10.53k per annum
Job Details Grade: 4B Hours: 16 hours Salary: £9,999.17 - £10,525.24 per annum Hourly Rate: £13.87 - £14.60 Contract Duration: Permanent Role Purpose Burnfoot Community School have a vacancy for the right person to join their team. The successful candidate...Part-timeHourly pay16 hoursPermanent£35.34k - £37.85k per annum
...helping deliver justice. if you’re customer focussed, intent on delivering... ...their team plans to form part of the overall business plan for... ...requiring successful applicants to be office based to provide HMCTS services... ...the public. Standard full time working hours are 37 hours per...Part-timeJob sharingFull-timeSkilled worker visaOn-siteImmediate startFlexible hours- £22k - £25k per annumEstimated...role in delivering an excellent service to our patients and we cannot wait to have you working in our friendly team. The post is part time 24 hours a week. The successful candidate will be required to work at Warwick and Stratford upon Avon Eye Unit. To be responsible...Part-time
£80 - £105 per day
Company: TWENTY 4 SEVEN Job Type: Contract, Temporary, Part Time Salary: £80 - £105/dayPart-timeTemporaryImmediate start£27.76k - £29.25k per annum
...essential and the role will require supporting children with mobility needs. You should enjoy working as part of a team. You will work 20 hours per week on a term time basis. Your working pattern will be Monday to Friday, 9am-1pm. If you are the successful candidate,...Part-timePermanentTerm-timeMonday to Friday£12 - £15 per hour
...JOB OVERVIEW Location: Kenilworth Job Type: Part-Time Date Posted: November 2025 Hours: 2–3 days per week Salary: £12 – £15 per hour (DOE) About the Job: An established dental practice in Kenilworth is looking for a Part-Time Dental Nurse to join...Part-timeHourly pay£13.5 per hour
...Office Housekeeper Gallagher Developments are looking for an organised and reliable Office Housekeeper to join their team in Warwick. This part-time, permanent position offers a competitive hourly rate of £13.50 and involves working 20 hours per week, Monday to Friday...Part-timeHourly payPermanentOn-siteMonday to FridayFlexible hours£15 per hour
Key Tasks: Perform thorough top-to-bottom end-of-tenancy cleans Restore kitchens and bathrooms to pristine condition Clean cupboards, appliances, and all surfaces Sanitise windows, doors, blinds, and frames Ideal Candidate: Minimum 2 years’ EOT cleaning experience...Part-timePermanentFlexible hoursWeekend workWeekday work£12.76 per hour
...We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for... ...brightest experiences for our clients and customers. If you're a committed Cleaner looking... ...including platforms, drilling rigs, floatels and offices for the energy sector. We know that a...Part-timeFlexible hours- £38k - £49k per annumEstimated...to support the establishment of a UK bank account and ensure ongoing adherence to statutory and compliance requirements. This is a part-time, non-operational role with a minimal workload. The initial phase may involve 1–2 hours in the first month, followed by occasional tasks...Part-timeLong-term contractPermanentFreelanceRemoteFlexible hours
£15 - £18 per hour
...Recruitment are pleased to be partnering a thriving practice in Warwickshire to recruit a part-time Bookkeeper. (Hybrid) The Company This modern, forward-thinking practice has 2 offices in Warwickshire and has been growing both organically and via acquisition at a good...Part-timeFull-timeHybrid working£12.75 per hour
...beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 20 hours per week. As a Barista, you will... ...deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company...Part-time- Help us deliver pristine homes for tenants and landlords in the UK. Key Tasks: Top-to-bottom end-of-tenancy cleans Kitchen and bathroom restoration Cupboards, appliances, and surfaces cleaned Windows, doors, blinds, and frames sanitised Ideal Candidate: ~2...Part-timePermanentFlexible hoursWeekend workWeekday work
£350 - £500 per day
...JOB OVERVIEW Location: Kenilworth Job Type: Part-Time Date Posted: November 2025 Hours: 2–3 days per week Salary: £350 – £500 per day (DOE) About the Job: An experienced and patient-focused Part-Time Dentist is required for a busy and supportive...Part-timePrivate practice£16.52 - £19 per hour
...Position: Pharmacy Dispenser Start Date: ASAP Duration: Ongoing Working pattern: ADHOC, Regular Shifts Shift Time: Days: 9am – 9pm, Nights: 9pm – 9am (12 hours) Payment: 11.5 hours paid per shift which includes 1 hour of breaks Day Shift Rates: Dispenser...Part-timeImmediate startShift workNight shiftDay shift£15 per hour
We’re expanding and need experienced residential EOT cleaners to make homes spotless for tenants moving out. Your Role Conduct thorough end-of-tenancy cleans (excluding ceilings) Deep clean kitchens, bathrooms, and cupboards Sanitise all appliances (fridges, ovens,...Part-timeHourly payPermanentFlexible hoursWeekend workWeekday work£95 - £110 per day
Position: SEN Teaching Assistant Location: Warwick, Warwickshire Salary: Competitive, depending on experience Hours: Full-time / Part-time Join a thriving Primary SEN school in Warwick! Are you passionate about supporting children with special educational needs...Part-timeFull-time- ...experienced private client specialist with strong IHT, CGT and trust skills. Our client is a successful independent firm. They seek a part time hire and can offer flexible and hybrid working. In this role you will advise clients on private client tax matters such as trust...Part-timePermanentHybrid workingRemoteFlexible hours3 days/week
£12.94 per hour
...As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a... ...quality food that delights our clients and customers Crafting eye-catching food and counter... ...under pressure Demonstrate impeccable time management and reliability Prioritise safety...Part-time£12.84 per hour
...Lifeguard - Bank Warwick Gym | Fitness | Bank - Ad Hoc | Part Time £12.84 per hour Working on the bank means you are not contracted... ...pool to our steam room, we’re looking for someone to help keep customers safe and happy. In return, we’ll offer everything you need to...Part-timeHourly pay£16 - £20 per hour
A family in Warwickshire is seeking an experienced, patient, and dedicated part-time, live-out nanny to provide high-quality care for a wonderful autistic child who is partially verbal and requires a high level of assistance. The ideal candidate will be adept at following established...Part-timeLive-outImmediate startMonday to Friday£15 per hour
...experience is advantageous Safe handling of cleaning chemicals Ability to follow instructions accurately Own equipment, supplies, and transport What We Offer ~ Flexible part-time shifts (4–8 hours) ~£15 per hour ~ Monday–Friday work, optional weekends...Part-timeHourly payPermanentMonday to FridayFlexible hoursWeekend work- £31k - £41k per annumEstimatedCompany ProfileSuperprof is the platform for sharing knowledge. It connects people who want to learn with those who love to teach. In just 10 years, Superprof has become the global leader in private tutoring, present in more than 70 countries. Teachers can...Part-timeFlexible hours
£15 per hour
...of cleaning products, chemicals, and safe practices Able to follow instructions accurately Own cleaning tools, supplies, and transport What We Offer ~ Flexible 4–8 hour part-time shifts ~£15 per hour ~ Monday–Friday schedule, with optional weekend work...Part-timeHourly payMonday to FridayFlexible hoursShift workWeekend work£15 per hour
...products, chemicals, and safe practices Able to follow written and verbal instructions Own equipment, supplies, and reliable transport What We Offer ~ Flexible part-time shifts (4–8 hours) ~£15 per hour ~ Monday–Friday schedule with optional weekend work...Part-timeHourly payPermanentMonday to FridayFlexible hoursWeekend work- £30k - £41k per annumEstimatedCompany ProfileSuperprof is the platform for sharing knowledge. It connects people who want to learn with those who love to teach. In just 10 years, Superprof has become the global leader in private tutoring, present in more than 70 countries. Teachers can...Part-timeFlexible hours
£22k per annum
...Bookkeeper & Payroll Administrator (Part-Time) Salary: £12.71 - £14.10 per hour (DOE) £22,000 PRO RATA 30 hours per week | 4 days per... ...candidates available to start as soon as possible. Brook Street NMR is acting as an Employment Agency in relation to this vacancy....Part-timeHourly payWeekly payPermanentImmediate start£6.58k - £9.07k per annum
...Warwickshire, CV8 1QB Contract Type Fixed Term Contract Term Part-Time Salary £6,583.00 - £9,070.00 Annually (Actual) Hours Per... ...to make a positive impact in the lives of our students. Related Documents ~ Teacher BG 1 Day Week June 26.docx Contact...Part-timeFixed-term contractNight shift1 day/week- £27k - £37k per annumEstimatedCompany ProfileSuperprof is the platform for sharing knowledge. It connects people who want to learn with those who love to teach. In just 10 years, Superprof has become the global leader in private tutoring, present in more than 70 countries. Teachers can...Part-timeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Part-Time Customer Relations Officer. Be the first to apply!
Related searches
- customer service representative - part time at hsbc Warwick, Warwickshire
- client management specialist Warwick, Warwickshire
- system service representative Warwick, Warwickshire
- customer service advisor british gas Warwick, Warwickshire
- customer service officer Warwick, Warwickshire
- customer service - customer service consultant at hsbc Warwick, Warwickshire
- customer service representative Warwick, Warwickshire
- customer service operative Warwick, Warwickshire
- customer service attendant Warwick, Warwickshire
- horticulture customer advisor Warwick, Warwickshire