Powtoon is a leading AI-powered visual communication platform trusted by 95% of the Fortune 500 to transform how organisations communicate, train, onboard, and scale knowledge. From AI-generated video and enterprise branding to interactive avatars and global localisation, Powtoon helps businesses turn complex information into engaging, scalable experiences across the workforce. As our Enterprise business continues to grow, we are looking for a commercially-minded Account Manager to partner with strategic customers, drive measurable business outcomes, and own retention and expansion across a portfolio of Mid-Market and Enterprise accounts. This is a strategic, commercially accountable role focused on: Account management, customer outcomesrevenue retentionexpansion growthexecutive stakeholder managementlong-term partnership buildingYou will work closely with Sales, Product, and Leadership teams while acting as a trusted advisor to some of the world’s most recognised organisations. What You’ll Be Responsible ForManage and grow a portfolio of Enterprise and Mid-Market customersBuild trusted relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT, and Transformation teamsDeeply understand customer goals, organisational priorities, and success metricsDrive onboarding, adoption, engagement, and long-term value realisationLead strategic business reviews focused on outcomes, ROI, and growth opportunitiesIdentify and progress expansion opportunities in partnership with Account ExecutivesUse customer data and platform insights to proactively drive adoption and reduce riskAct as the voice of the customer internally by collaborating closely with Product and Leadership teamsHelp customers scale their use of AI-powered communication and enablement across their organisation What Makes Someone Successful HereYou’re commercially minded and genuinely enjoy helping customers succeedYou’re consultative rather than reactiveYou know how to build credibility with senior stakeholdersYou can uncover business pain points and translate them into growth opportunitiesYou combine relationship-building skills with analytical thinkingYou thrive in fast-moving environments where ownership and autonomy matterYou’re excited by AI, transformation, and the future of workplace communication Requirements What We’re Looking For3–6+ years experience in Customer Success, Account Management, or commercial post-sales roles within B2B SaaSExperience owning retention, renewals, or expansion targetsComfortable managing Enterprise or strategic customer relationshipsStrong commercial acumen and analytical capabilityAbility to interpret customer usage data and translate insights into action plansStrong discovery, presentation, and storytelling skillsExperience partnering closely with Sales teams on expansion opportunitiesExcellent written and spoken EnglishNice to HaveExperience working with Enterprise L&D, HR, Internal Communications, or Enablement teamsExperience with AI-enabled, transformation, or communication-focused platformsFamiliarity with HubSpot, Salesforce, Gainsight, or similar CRM/CS toolsBenefits Why Join Powtoon?Join a profitable, growing global SaaS company used by millions worldwideWork with globally recognised Enterprise customersPlay a visible role in one of the company’s fastest-growing business areasBe part of a collaborative, ambitious, and entrepreneurial cultureHybrid working from our Central London office (Aldwych)Weekly Deliveroo allowanceFully stocked officeVolunteering initiativesCycleScheme
- £42k - £56k per annumEstimated...transferable skills - boost your interpersonal, organisation and project management skills through experience Attractive compensation package.... ...and Google Docs Editors suite. ~3+ years of experience in client management, account management, or customer success roles....Suggested
- £31k - £41k per annumEstimated...specialising in bringing online payments and better financial services to brick-and-mortar businesses, is seeking a highly motivated Account Manager to join the team. We are seeking a results-oriented, strategic, and experienced Account Manager. This role combines client-...SuggestedFull-timeFlexible hours
£50k - £60k per annum
Company: ZACHARY DANIELS RECRUITMENT Job Type: Permanent, Full Time Salary: £50000 - £60000/annum benefitsSuggestedPermanentFull-time£45k - £50k per annum
Company: EMAP Job Type: Permanent, Full Time Salary: £45000 - £50000/annum + 30% bonusSuggestedPermanentFull-time£35k - £55k per annum
...services provider. Due to continued growth and ambitious plans to add more capabilities to the team, they are seeking a dedicated Account Manager to join them. As a business, they specialise in three key technology areas: future workplace, cloud optimization, and...SuggestedLong-term contractFlexible hours- £38k - £49k per annumEstimatedCompany: EVOLVE SELECTION Job Type: Permanent, Full TimePermanentFull-time
£40k - £45k per annum
...Build and maintain strong relationships with key retail accounts to ensure long-term partnerships. Develop and execute tailored sales strategies to meet client needs and achieve sales targets. Monitor market trends and competitor activity to identify opportunities for...Long-term contract- £64k - £82k per annumEstimated...customers and the communities we work in. Be part of something bigger – join us and transform and industry. About the role The Account Manager is responsible for the end-to-end commercial and relationship management of one or more of 10x's banking clients. Acting as the...Full-timeHybrid workingOn-siteRemoteWork from homeFlexible hours1 day/week
- £43k - £54k per annumEstimatedCompany: ZACHARY DANIELS RECRUITMENT Job Type: Permanent, Full TimePermanentFull-time
- £46k - £60k per annumEstimated...specialist teams to support retention and growth. As a Customer Success Manager, you'll play a key role in ensuring our clients maximise the... ...value stories that demonstrate business impact Monitor account health and proactively identify risks and opportunities Support...Long-term contractSummer workHybrid workingOn-siteFlexible hours
- £52k - £70k per annumEstimated...transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From... ...and providing vital operational support to our enterprise accounts. This is an exciting opportunity to master the impact.com platform...Long-term contractFlexible hours
- £54k - £71k per annumEstimated...The Customer Success team is composed of our Product Specialist group, a team of highly trained product experts as well as our Account Managers, who provide strategic guidance to our robust book of business, spanning from Fortune 1000 businesses to some of the largest financial...
- ...Client Engagement Manager Permanent | Full-Time | Remote with Travel to London Head Office & Client sites on occasion Help Businesses Bring Safe, Compliant Products to Market At Food Alert, we’re passionate about creating outstanding client experiences and building...PermanentFull-timeOn-siteRemote
- £47k - £63k per annumEstimated...We are seeking a dynamic and detail-oriented Customer Operation Manager to join our team. This role plays a critical part in ensuring excellent... ...in Product Support, Client Success, Customer Success, Account Management or Customer Operations - Strong interpersonal skills...Full-time
- £41k - £53k per annumEstimated...opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for a Account Manager to join our growing team! As an Account Manager, you will act as the key day-to-day client contact, managing relationships...Hybrid workingOn-siteRemote2 days/week
- £47k - £63k per annumEstimated...At Sharpsmart, we are looking for a commercially minded Contract Manager to own a portfolio of healthcare customer accounts and play a critical role in our growth strategy. This is not a traditional account management role. We are looking for someone who can build influential...Long-term contractPermanentFull-time
- ...markets to further accelerate our growth. Role: Customer Success Manager Why this role matters Delivering successful outcomes and... ...2026. There are a variety of segments, from lower touch Bronze accounts to high value Gold accounts. We’re therefore hiring for a...Visa sponsorshipOn-siteRemote
- £51k - £68k per annumEstimated...of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle... ...get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and...
- £46k - £61k per annumEstimated...of the role is to enhance clients' relationships and develop new accounts within different industries. Your responsibilities and... ..., online and in-person meetings Provide customer support and manage client expectations Quote, manage, and bill projects daily, coordinating...Long-term contractPermanentFull-time
- £53k - £68k per annumEstimated...can get the maximum value from using our products and successfully grow their businesses. CSMs work in close collaboration with Account Managers and Sales throughout the whole lifecycle of a customer, and are key to driving adoption, growth and minimizing churn. This position...Hybrid workingFlexible hoursShift work
- £54k - £70k per annumEstimated...in the world. And we need a passionate Senior Customer Success Manager like you to help us get there. Our Team and What We’ll Accomplish... ...Manager , you'll manage a portfolio of 8–12 large enterprise accounts, cultivating trusted advisor relationships at the C-level and...Full-timeRemote
- ...This will be a 12-18 month contract role. As Contract Renewal Manager, you will lead a customer-facing role responsible for managing a... ...: Experience managing customer contract processing/renewals, account or commercial contracts management. Strong commercial acumen...Long-term contract
- £46k - £60k per annumEstimated...Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team...Full-time
- ...Our Client is an innovative, global leader in Enterprise Data Management. You will be responsible to sell software, services and support We are looking for a Strategic Account Manager who will be responsible for overseeing a portfolio of assigned customers, developing...
- £40k - £52k per annumEstimated...product and tech. We're at the stage where the people who join now get to define how this function works. You'll be managing a high volume of accounts and that number is only going up. As we scale towards thousands of partners across the network, you'll help build the playbook...On-siteRemoteFlexible hours
- £48k - £62k per annumEstimated...Overview of the Role We are seeking a Customer Success Manager to join our growing team. As a Customer Success Manager, you will serve... ...: ~2-4+ years of combined grocery retail industry and account management or retail operational experience ~ Strong communication...
- £36k - £46k per annumEstimated...about assisting and supporting users and want to join a rapidly growing startup, we want to hear from you! ●You have experience managing a team of CSMs ●You’re a natural problem-solver with excellent communication skills, able to clearly explain complex concepts to...Long-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
- £45k - £58k per annumEstimated...unique opportunities and co-create innovative strategies for their continued success in a dynamic market. Your Impact: As an Account Manager at Deliverect, you will be the central point of contact for a portfolio of customers, owning the post-sales relationship to...Long-term contractFull-timeHybrid workingFlexible hours
€60k - €90k per annum
...Success at Modash. I'm looking for a Technical Customer Success Manager to join our team. Here's a little background, examples of the... ...adoption to expansion and long-term growth. 1. Own your portfolio of accounts You'll manage a portfolio of API customers, with success...Long-term contractFull-timeRemoteFlexible hours- £60k - £81k per annumEstimated...a high bar for the people who work directly with our clients. We currently manage thousands of active clients across multiple products, with 250+ new clients onboarding every month. The Account Management function is the front line of that relationship. The Role...Full-timeRemote
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