Aviation Operations Executive - Flight Management
£37.1 - £43.3 per hourEstimated
Full-time
SHY Aviation is seeking to recruit an Operations Executive. We are a Global Aviation Charter Company that offers unparalleled round-the-clock service to esteemed clients worldwide!
We are searching for an ambitious and forward-thinking Operations Executive to join our dynamic Operations / Flight Management team and assist us in achieving our objectives.
As the primary point of contact for clients, you will fulfil flight requests and address queries on various aspects of the client journey. Additionally, you will provide support for our in-house team of private aviation brokers.
Our ideal candidate will excel in customer service, be goal-oriented, and possess a passion for aviation. Exceptional organisational skills are a must, and you should thrive on being part of a team. The role requires a commitment to work on-call hours outside the office. Ultimately, you should contribute to high-quality customer service and meet operational and sales targets.
Responsibilities:
- Provide support on all aspects of a flight once a sale has been made.
- Manage all aspects of charter trips from liaising with our external partners such as aircraft operators, FBOs, handling companies, catering, ground transportation and other external travel partners.
- Proactively communicate with clients on operational restrictions (e.g., weather restrictions, slots, AOGs and permit issues) and seek and offer suitable alternative options.
- Book and follow up on ancillary services requested by the client, such as ground transportation and additional services.
- Maintain timely, factual, and accurate communication with clients on all aspects of their flight to ensure that client expectations are always fully aligned with reality.
- Provide seamless customer service to develop rapport with customers and drive customer retention.
Requirements
Requirements
- At least 2 years' experience in an operations role in the private jet sector would be favourable but not necessary
- Excellent customer service and negotiation skills
- Hands-on experience with CRM software and MS Office (MS Excel & Zoho in particular)
- Your experience includes skilfully handling difficult and demanding situations while ensuring that the customers’ experience is seamless
- You’re proactive, service-driven, a keen team player, and possess excellent interpersonal skills
- Excellent English language skills, including advanced spelling and grammar that will enable you to communicate clearly with your customers.
- You’re able to maintain accuracy, strong attention to detail, and deliver punctually even when working under pressure
Desired Skills:
- European Language
Upon successful application, a full onboarding and training program will be given to the successful candidate.
Benefits
Our Benefits / Office info
- 25 days per annum annual leave, plus UK Bank Holiday
- Private Medical Cover
- Cycle to Work Scheme
- Season ticket loan
- Dog friendly office
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Aviation Operations Executive - Flight Management in City of London, Greater London vacancy
- £35k - £46k per annumEstimated...SHY Aviation is seeking to recruit an Operations Executive. We are a Global Aviation Charter Company that offers unparalleled round-the-clock service to esteemed... ...Operations Executive to join our dynamic Operations / Flight Management team and assist us in achieving our...SuggestedFull-timeOn-siteRemote
- 6 Month Contract With a Local Authority Job Purpose To lead the effective operational management, governance, and performance oversight of contractual arrangements across a diverse housing portfolio. The Contract Manager (Operations) will ensure contractual commitments...SuggestedBi-weekly payHybrid working
£70k - £75k per annum
...Centralised Operations Manager - Maternity Cover London - Canary Wharf | £70,000-£75,000 | 16-month FTC | Hybrid working Cobalt is supporting a major London-based organisation in the appointment of a Centralised Operations Manager for a 16-month maternity cover contract...SuggestedPermanentFixed-term contractHybrid workingOn-siteWork from homeMonday to FridayFlexible hours£35k - £40k per annum
...Ballinger & Co. is an independent provider of foreign exchange risk management and trading services to financial institutions and corporate... ...we now seek to expand our back-office team with an additional Operations Specialist who will be trained by our Head of Operations &...Suggested- £38k - £49k per annumEstimated...Assistant Branch Manager - Kings Cross (No Weekends!) Management apprenticeship provided, if desired! Start your own management journey... ...their high potential. You’ll help to ensure the branch operations run smoothly and efficiently - including their fleet of vehicles...SuggestedPermanentFull-timeApprenticeship
£67k - £70k per annum
...Contract Manager – West Brompton £65-70K Location: West Brompton London – fully site-based Working Hours: Monday–Friday Salary... ...10 engineers, supervisors, and support staff Reporting to: Operations Management The Role We are looking for an experienced...Full-timeMonday to Friday- £102k - £132k per annumEstimated...Job Title Programme Manager 12 Month FTC So, who are we? IG Group is a FTSE 100 fintech operating across five continents, serving over 1.4m customers and handling billions of dollars in transactions – built on scale, trust, and proof. We didn't pivot to innovation; it's...Full-timeFixed-term contractHybrid workingOn-siteFlexible hours
- ...the Environment, Sustainability and Leisure’s (ES&L’s) Programme Management Office (PMO), the Programme Manager will be responsible for... ...plans with a focus on results – Experience of developing Target Operating Models to enable the application of a strategy or vision to a...Full-timeHybrid workingOn-siteImmediate start
£31k per annum
...time to join the Masterplan team! About the role The Masterplan Programme Coordinator will provide administration and office management support to the Science Museum Masterplan programme, as well as supporting the secretariat function for Masterplan governance forums....Extra incomeFull-timeFixed-term contractHybrid workingOn-siteFlexible hoursShift work£95k - £110k per annum
...Head of Change Transformation - Banking Operations Candidate Profile/Background The successful... ...process change, controls, risk management, governance, and regulatory requirements... ..., bridging the gap between strategy and execution embedding real operational change across...Long-term contractPermanentHybrid working£300 - £350 per day
...Freelance Influencer Account Manager We're looking for an experienced Freelance Influencer Account Manager to support a busy agency team across a range of influencer and creator-led campaigns. This role would suit someone who is confident managing campaigns end-to-...Daily payFreelanceHybrid workingImmediate start£400 - £450 per day
...overseeing social strategy and delivery, and managing teams across fast-paced campaigns and... ...Manage and mentor Account Managers, Executives and wider account teams Oversee content... ...agency environment Proven experience operating at Account Director level or equivalent...Daily payFreelanceHybrid workingImmediate start£40.5k per annum
Company: TOMORROW'S TALENT Job Type: Permanent, Full Time Salary: £40500/annum accommodation, subsistence, mileagePermanentFull-time£60k - £63k per annum
...HR Operations Manager | City of London | Hybrid | £63K Looking for an HR role where you can genuinely get under the skin of a business rather than simply manage HR processes? We're recruiting an experienced HR Operations Manager to take ownership of the day-to-...PermanentHybrid workingFlexible hours- £38k - £49k per annumEstimated...Operations Manager (Client Account Manager) Location: City of London Salary: Competitive + Benefits This is a full-time, permanent position based on-site at our City of London NSL site. The role is 40 hours per week, Monday to Friday, with working hours generally between...40 hours/weekPermanentFull-timeMonday to Friday
£35k - £45k per annum
...Job Title: Client Service and Operations Coordinator Location: Central London Package: £35,000-£45,000, covered transport costs, on-... ...art office. This role is well suited to Operations Assistants/Manager, Customer Service Professionals, and administrators, ideally with...Full-timeHybrid workingOn-siteWork from homeMonday to Friday- ...Maintenance Contract Strategy and Planning Manager (R&M) to be accountable for the end-to-... ...expertise the role will ensure that Maintenance operates in line with best practice health &... ...and supply partners to ensure that execution of work is carried out in a cost-effective...Immediate start
- ...Time :17:00 Salary: £29.68 The contract is based on the management / delivery of a large Domestic Electrical Installation Condition... ...manger after a probation period. Responsible for providing operational support to managers including monitoring and managing service...Full-timeOn-siteImmediate startWork from homeProbationary period
- 3 Month Contract With A Local Authority Job Purpose To provide strategic leadership and contract management across Southern Housing’s property and housing management portfolio. The postholder will lead new business opportunities, contract mobilisation and strategic relationships...Bi-weekly payHybrid workingFlexible hours
£400 - £450 per day
...This role would suit someone who is confident leading accounts, managing senior client relationships and overseeing press office activity... ...communications , ideally within an agency environment Proven experience operating at Account Director level or equivalent Strong knowledge of...Daily payFreelanceHybrid workingOn-siteImmediate start£561 per day
...Our client, a leading Registered Provider, is seeking a Portfolio Contract Manager to lead their growing housing and property management portfolio. Reporting to the Head of Commercial Contracts and Support, you'll drive new business opportunities, mobilise new property/housing...InterimHybrid working- £35k - £48k per annumEstimated...biofuel (e.g. SAF, HVO) supply operations, including pipeline / ITT... ...to ensure smooth operational execution. · Support on monitoring... ...to ensure effective inventory management. · Assist with cargo and... ...experience in refined products, aviation fuel, biofuel or shipping operations...Full-time
- £55k - £72k per annumEstimated...innovation and shaping the future of construction. The Operational Lessons Learned Manager is responsible for completing the feedback loop to ensure... ...means facilitating post-completion reviews, developing in-flight learning capture processes, establishing a Lessons Learned...
£475 - £500 per day
...We're seeking an experienced Project Manager to support a business-critical transformation programme within Asset & Wealth Management... ...project milestones, actions and deliverables to ensure successful execution. Maintain project plans, documentation and reporting through...Hybrid workingImmediate start£90k - £100k per annum
...Senior MEP Project Manager - Healthcare Central London | Up to £95,000-£100,000 + Excellent Package We are currently working with... ...healthcare schemes across Central London , with several live projects operating in the region, each with an MEP value of approximately £30m ....Long-term contractPermanent£50k - £60k per annum
...infrastructure projects from a client-side perspective. Monitor and manage contractor performance, ensuring projects are delivered safely,... ...across multiple stakeholders to ensure smooth project execution. Support project commissioning, handover and close-out activities...£50k per annum
...Content Project Manager - Content, Production & PR Agency The Company A well-established content, production and PR agency working... ...stakeholders. You'll balance creative ambition with commercial and operational discipline, and there's real scope to grow accounts through...PermanentFull-time- £43k - £58k per annumEstimatedProject Manager - Consultancy Department: Consultancy Employment Type: Permanent - Full Time Location: London Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting...PermanentFull-timeOn-siteSleep-in shift
£129.99k - £155.99k per annum
...Manage the full project lifecycle for a complex ESG regulatory programme. Coordinate... ...stakeholder engagement, including senior executives and steering committees. Produce and maintain... ...of solutions into business-as-usual operations. Monitor project progress, benefits realisation...Temporary£21.64 per hour
...qualified to degree level or equivalent, this may include consideration of relevant work experience An understanding of project management methods, processes, reporting tools, and techniques. Demonstrate evidence of continued professional and personal development, within...Full-timeImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Aviation Operations Executive - Flight Management. Be the first to apply!
Related searches
- business operations manager remote City of London, Greater London
- operations manager business private aviation City of London, Greater London
- operations manager charity City of London, Greater London
- technical operations manager City of London, Greater London
- senior operations officer City of London, Greater London
- head of operations City of London, Greater London
- group operations director City of London, Greater London
- retail operations executive City of London, Greater London
- allocations operations officer City of London, Greater London
- legal operations manager City of London, Greater London