Compliance Administrator Apprentice

Summary

This qualification develops the knowledge, skills and behaviours needed to succeed in a professional business environment. You will gain experience in administration, communication, data management, and business processes, while developing the organisational, digital and problem-solving skills required to support business success.

Wage

£16,000 a year

Training course

Business administrator (level 3)

Hours

Monday to Friday, 8:30am to 5:00pm. Office and remote working.

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year 5 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Compliance Administrator Apprentice, you will support the management of learner records, funding documentation and compliance processes across the learner journey. You will work alongside experienced colleagues within the Funding and Compliance team, learning how to ensure records are accurate, complete, and compliant with funding requirements.

Key Responsibilities

• Support the review and validation of learner enrolment paperwork and funding eligibility evidence.
• Conduct compliance checks on learner records to ensure documentation is complete and accurate.
• Maintain learner, employer and apprenticeship records within the system.
• Monitor and follow up outstanding documentation with learners, employers and colleagues.
• Assist with data checks and validation activities.
• Support the preparation of learner files and evidence for internal and external audits.
• Produce reports, spreadsheets and administrative documentation as required.
• Work collaboratively with colleagues across the company.

Where you'll work

Europa House
310 Europa Boulevard, Westbrook
Warrington
WA5 7XR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BMS PROGRESS LLP

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

We deliver this qualification as a blended learning programme which includes both physical and virtual classrooms, eLearning modules, skills development activities, on the job training and most importantly one-to-one coaching and support on a monthly basis from a development coach.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Initiative

Other requirements

As we work in education, you will be required to complete a Disclosure and Barring Service (DBS) check.