Visiting Officer

(Starting band will be subject to knowledge and experience in line with the Development Scheme Criteria)

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that.   If you are looking for a role where you can make a meaningful difference in the lives of others, there's an opportunity for a Visiting Officer to join Hartlepool Borough Council's Adult Social Care service.

The post is part of a Visiting Officer Development Scheme, which will provide a good opportunity for career progression within an experienced, supportive and successful specialist team within Adult Social Care. Full training will be provided. We are particularly interested to hear from candidates who have experience / meet the criteria for the development scheme at Band 9.

The role is incredibly varied, and no two days are often the same. Duties will eventually include completing financial assessments for non-residential and residential services, providing benefit advice to service users and supporting them with benefit applications.   You will also help to manage the finances of individuals who do not have the capacity to do so themselves through legal appointment. There will also be scope to help with arranging things like public health funerals, protection of properties and boarding of pets when there are no other persons available to carry out the role.  

Good interpersonal and communication skills are essential, as is an ability to take responsibility for managing your own workload. You will also need to have good IT skills, including working with applications such as Word and Excel.  

The post is subject to an enhanced DBS check plus barring list Adults check. A full UK driving licence with access to a car for work purposes is also required.  

For further information regarding this post, please contact Janet Dickinson, Financial Services Manager, Adult Social Care on View phone number on northeastjobs.org.uk.   

PLEASE NOTE - All communication regarding your application for this post will be sent to the e-mail address that you have registered.  Please ensure that you check your junk mail.

Closing date: 23 August 2026, midnight.   
Interviews: 27 August 2026.   

If you need help to complete the application form, then support is available from the Council's Jobs & Skills Service. You can contact the team by phoning View phone number on northeastjobs.org.uk or by sending an e-mail to View email address on northeastjobs.org.uk . 

Further information on training to upskill and boost your CV is also available online at 

PLEASE NOTE- All communication regarding your application for this post will be sent to the e-mail address that you have registered.  Please ensure that you also check your junk mail.