Hours of Work: As required by the Safety Officer
Department: Safety & Security
Location: LUFC, Elland Road, Leeds
Responsible to: Safety Officer
Responsible for: Stewards
DBS: Required
Role Summary Assessors have a specific training role as part of the Stadium management team and are not expected to be involved in dealing with spectators. Their role is to assess and record the performance of stewards.
Role Responsibilities
To attend pre event planning and briefing sessions as required
To control and co-ordinate event staff and safety in specific areas of the
To ensure that the requirements of the Safety Certificate and Ground Regulations are met at all times
To brief and instruct teams under their direction and debriefs
To attend pre and post event briefings and compile a concise report for Safety Officer/ Event Manager
To carry out all instructions given by Safety Officer/ Event Manager, through the management structure
Attend all training sessions required
Agree and review a plan for assessing performance
Collect and judge performance evidence against agreed criteria
Collect and judge knowledge evidence
Make an assessment decision and provide feedback
Make assessment decisions using differing sources of evidence and provide feedback
Be aware of appeals procedure
Be aware of registration procedure
To be able to induct new candidates to the National Vocational Qualification
To be aware and adhere to approved centre policies
Generate and co-ordinate all documentation for candidate through approved centre
Completion of required documentation for candidate and approved centre
To provide support / mentoring for candidate throughout assessment
Devise and implement questions to test candidate knowledge and understanding
Devise and co-ordinate scenarios and simulations
To be professional and courteous, carry out fair and consistent assessments
To maintain client confidentiality
To attend assessments only with the prior approval of the Assessment centre
Other Responsibilities
To take responsibilities for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
Perform duties with due regard to Club policies and procedures and legislative requirements at all times;
Ensure implementation of the Club’s health & safety, safeguarding, welfare and equality policies to create a safe working environment for all;
Undertake continuous professional development (CPD) training and/or additional training as identified or as required.
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements;
Qualifications & Training
Essential
Hold an Assessor Qualification
Hold a Training Qualification
Knowledge, Skills & Experience
Complete the Action Counters Terrorism (ACT) training
Strong communication skills both verbal and written.
Previous Training/Assessing experience at large scale event
Able to work accurately under pressure
Excellent customer service skills
Able to multi-task
A strong team player with the ability to build and maintain positive relationships
Good knowledge of event security or willingness to learn
To adhere to a strict code of confidentiality in respect of any information relating to Leeds United Football Club and its operation
To be presentable always when working and demonstrate that you can represent the face of the club in the manner expected
To act in a manner that supports the Club’s Vision and Values always
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