Department: Practice Recruitment
Employment Type: Permanent - Full Time
Location: Welwyn Garden City
*Exciting Dental Receptionist Position - Dental Beauty Welwyn Garden City*
*Full-Time Position - Hours Specified Below*
*Competitive Rate From £13 P/H & Benefits*
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty
Welwyn Garden City . This is a fantastic opportunity to join a vibrant and family-orientated practice team.
We offer a wide range of private & NHS dental treatments to our patients from WGC and the surrounding areas. This opportunity is to join a highly supportive team who are all committed to delivering a fantastic patient journey, under the guidance of partner, Dr. Sripal Kumar. We are located in Welwyn Garden City, directly across from WGC train station.
Mondays - 8AM-8PM
Tuesdays - 8.45AM-5.30PM
Thursdays - 8AM-8PM
Fridays - 8.45AM-5.30PM
Alternate Saturdays - 8:45AM - 1.15PM
Key Responsibilities
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- To ensure compliances with DBP Information Governance Policy and GDPR
Skills, Knowledge and Experience
- We are ideally looking for a candidate with 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
- However, we are also open to considering candidates without Dentistry experience, ideally with a background in a front of house, customer service or hospitality role
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
Benefits
- Highly competitive hourly rate from £13 is on offer, varying depending on experience & qualifications
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
IND002
£30k - £40k per annum
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