Digital Product Owner Apprentice - Crawley

Summary

Turn your curiosity into a career. If you’re passionate about delivering digital solutions, eager to learn, and looking for an apprenticeship that blends academic study with hands-on experience, we’d love to hear from you…

Wage

£24,000 a year

• Competitive salary of £24,000 per annum
• Performance-related pay uplifts
• Contributory Company Pension

Training course

Digital product manager (level 4)

Hours

Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday).

37 hours a week

Start date

Monday 6 September 2027

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

About the Role:

As a Digital Product Owner Apprentice, you will develop the product knowledge, practical skills and professional behaviours needed to define, prioritise and deliver valuable products and improvements.

Working as part of our product and delivery community, you will contribute to live projects by collaborating with engineering, design, data, systems and domain specialists to turn user and business needs into clear outcomes, well-prioritised work and measurable delivery.

What You Will Learn

Your responsibilities may include:

• Working with experienced product owners, AIDMs and teams on live initiatives to learn effective product practices
• Shadowing Product Owners and AIDMs to understand customer and stakeholder needs, translating them into clear product goals and requirements
• Contributing to product discovery, including defining user problems, assumptions and success metrics
• Supporting backlog refinement by collecting input, flagging risks, and proposing reworded requirements for clarity
• Supporting validation through demos, feedback loops and continuous improvement of product outcomes
• Conducting straight forward stakeholder and user research (e.g., interviews, surveys, feedback review) and summarising findings
• Supporting product discovery activities by helping write drafts of problem statements, hypotheses and success measures
• Producing lightweight documentation (e.g., user story notes, FAQs, release notes drafts, decision records)
• Supporting change management activities such as training materials, rollout checklists and escalation paths

Where you'll work

Manor Royal
Crawley
RH10 9HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

QA LIMITED

Training course

Digital product manager (level 4)

What you'll learn

Course contents

• Identify, understand, and define problems, analyse and help to identify a solution for example using methodologies, principles and approaches to resolve the issue.
• Critically reflect on results, data and or insights to identify improvements or problems.
• Utilise iterative and or sequential methodologies to develop products.
• Work within a multi-disciplinary team through two or more phases of the product development lifecycle.
• Manage the operational running of a live product or service.
• Support the development of artifacts for assessment.
• Refine back log and roadmap, and show how it aligns to strategy.
• Identify and segment users, who they are, and what their needs and problems are for example accessibility, based on evidence.
• Define user stories, write stories and acceptance criteria.
• Utilise the vision, goals, KPI’s and objectives for the product or service when engaging with stakeholders.
• Ensure methods and techniques for structured reviews are applied, for example peer review, formal technical review, user research and testing.
• Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
• Produce reports, roadmaps and plans to report progress and support governance processes and stakeholder management throughout the organisation.
• Identify opportunities to use AI and or machine learning to automate or increase the impact of your digital product such as a built in AI powered assistant, Vibe coding or Spec Driven Development.
• Manage, mitigate and investigate product risks and ensuring product meets the need of its users.
• Identify, understand, and define problems, analyse and help to identify a solution for example using methodologies, principles and approaches to resolve the issue.
• Critically reflect on results, data and or insights to identify improvements or problems.
• Utilise iterative and or sequential methodologies to develop products.
• Work within a multi-disciplinary team through two or more phases of the product development lifecycle.
• Manage the operational running of a live product or service.
• Support the development of artifacts for assessment.
• Refine back log and roadmap, and show how it aligns to strategy.
• Identify and segment users, who they are, and what their needs and problems are for example accessibility, based on evidence.
• Define user stories, write stories and acceptance criteria.
• Utilise the vision, goals, KPI’s and objectives for the product or service when engaging with stakeholders.
• Ensure methods and techniques for structured reviews are applied, for example peer review, formal technical review, user research and testing.
• Utilise planning and prioritisation techniques to organise and manage the product backlog to deliver value and benefits.
• Produce reports, roadmaps and plans to report progress and support governance processes and stakeholder management throughout the organisation.
• Identify opportunities to use AI and or machine learning to automate or increase the impact of your digital product such as a built in AI powered assistant, Vibe coding or Spec Driven Development.
• Manage, mitigate and investigate product risks and ensuring product meets the need of its users.

Training schedule

Apprenticeship Programme:

This is a 24-month programme aligned to the Level 4 Digital Product Manager Apprenticeship standard. Delivered in partnership with a digital specialist provider, the programme is delivered via a virtual model including:

• Live virtual lectures
• Online learning resources
• Self-directed learning activities

The programme will conclude with an End Point Assessment, followed by roll-off into your permanent role within the Thales UK business.

Requirements

Essential qualifications

GCSE in:

• 3 x GCSE's (grade 9-4 or A*-C)
• English (grade 9-4 or A*-C)
• Maths (grade 9-4 or A*-C)

A Level in:

2 x A Levels (grade C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• IT skills
• Attention to detail
• Team working

Other requirements

To be considered for this position, you must have the permanent right to work in the UK and be able to successfully complete and maintain UK Government security checks, including Baseline Personnel Security Standard (BPSS) screening and Security Clearance (SC), which is a government background check, before starting employment.

To be eligible for SC clearance, you will typically need to have lived in the UK continuously for the last five years. As part of the vetting process, you will be asked to provide evidence of your identity, right to work in the UK, any time spent overseas during the last five years, and your employment and/or education history.

For further details of the evidence required to apply for security clearance please follow this link -