Housekeeping Attendant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

 We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Europa Hotel.

Under the inspiring leadership of our Head Housekeeper, Steven Williams , you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

 The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.

Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm - with later hours at the weekend.

The salary for this full time position is £23,478.00 per annum.

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit

About The Role

To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.

•  To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
•  To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
• Greeting guests and responding to their queries
• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
• To comply with all health, safety and hygiene policies and procedures.
• Any other duties as required by management.

About You 

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Desired Criteria

• Previous cleaning experience

Skills Needed

Exceptional Customer Service Skills, Cleaning Skills, General Housekeeping Skills, Public Area Cleaning Skills, Bedroom Cleaning Skills

About The Company

For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. That’s why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

Company Culture

At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland’s top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App

Salary

£23,478.00 per year