Technical Programme Manager - Online

Online Platform Team - Overview

The Online Platform team provides the core technology foundations that power Tesco's web and app experiences across the end-to-end customer journey. They enable product teams to build, test and release features quickly, safely and at scale, ensuring a high-quality and consistent customer experience across all digital touchpoints.

H ow the team supports the online journey

• Provides shared platform services and APIs that underpin critical journeys (e.g. browse, basket, checkout)
• Ensures performance, reliability and scalability of web and app platforms to support millions of customers
• Enables seamless experiences across web and mobile, reflecting different customer behaviours and missions (e.g. app for frequent use, web for larger or considered purchases)
• Drives continuous improvements in customer experience, engagement and conversion

How the team supports development

• Creates reusable components to reduce duplication and accelerate delivery across teams
• Improves development and testing environments to increase engineering productivity and confidence
• Supports higher release frequency and faster time to market through standardised platform capabilities and tooling

As a Technical Programme Manager in the Online Platform team, you will lead the delivery of complex, cross-functional programmes that enhance Tesco's web and app experience. You will drive improvements in quality, accelerate time to market, increase app delivery velocity, and ensure delivery against key Tech Excellence outcomes.

Key Responsibilities

• Lead end-to-end delivery of platform programmes that improve web and app customer experience
• Drive quality, reliability and performance improvements across the platform
• Accelerate delivery through optimised release management, dependency management, and engineering collaboration
• Increase app velocity by enabling aligned, outcome-driven delivery across Product and Engineering teams
• Define and execute clear programme plans, managing risks, dependencies and trade-offs
• Establish strong governance, ensuring transparency on progress, risks and value delivery
• Partner closely with Product, Engineering and Architecture to balance short-term delivery with long-term platform strategy
• Deliver against annual Tech Excellence priorities (e.g. engineering standards, platform maturity, operational excellence)

• Experience delivering complex, cross-functional technology programmes
• Strong understanding or aptitude to learn web/mobile platforms, architecture and engineering practices
• Ability to influence senior stakeholders and align teams on outcomes
• Expertise in Agile/Lean delivery and driving continuous improvement
• Strong focus on customer experience, quality and measurable outcomes and cycle-time analysis

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.