Service Advisor -

Location – Ipswich, Suffolk

Salary – £23,000 basic, £36,000 OTE+ Company Benefits

I am working with an ambitious commercial dealership in Ipswich, Suffolk who are seeking a Vehicle Service Advisor to join their friendly team.

Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?

If the answer to any of the above is YES then I’d like to hear from you!

The successful candidate for the Sales Advisor role will have previous experience in a similar role and proven customer service skills. You will be welcomed into a warm and friendly environment as well as working with one of the most prestigious brands in the market this Vehicle Service Advisor role can enjoy the prospect of a brilliant career path within the Automotive sector as the successful candidate will receive full manufacturer training with the added benefit of working for a Company that believes in progressing and developing their employees.

A Service Advisor can progress into the following roles and opportunities; Service Team Leader, Service Manager or Aftersales Manager. For the right candidate, this can be a truly rewarding career path .

The Service Advisor role requires an outgoing, enthusiastic motivated individual who has excellent people skills to ensure the highest level of customer care and satisfaction is always met.

Duties of Vehicle Service Administrator role includes:

• Meeting and greeting customers in a friendly and courteous manner
• Booking customers vehicles in for Service, MOT, repairs
• Advising customers on any work required, including costs
• Arranging collection of vehicles
• Liasing with the technical workshop to keep track of vehicles progress and ensuring the vehicle is ready at the required time
• Adapting a positive sales approach regarding upsell
• Maintaining thorough product knowledge and updating your knowledge through manufacturer led training

The Service Advisor is responsible for the front of house service to customers of the Service Centre and it is important that the experience provided is always of the highest level of customer service.

To apply for this Vehicle Service Advisor role you must:

• Be self-motivated and have a strong desire to succeed.
• Have a positive, customer focused attitude and approach to your work
• Previous experience of working within the motor trade would be ideal, but not essential 
• Able to work to deadlines and targets
• Have a full UK driving license
• Confident and professional communicational skills

Benefits:

• Vehicle discounts – from vehicle discounts to service offers. Own your dream car for less.
• A pension that pays – Our flexible pension scheme gives you the freedom to plan in a way that suits you
• Save as you earn plan- reap the rewards and effortlessly grow your savings.
• Life Assurance – we give you the peace of mind when you need it most
• Health Shield Cash Plan – Supporting your health and wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
• Employee Discounts with The Showroom – discounts and cashback offers available at over 1000 retailers
• Discount Gym membership – keep fit with our big brand gym & fitness offers
• Cycle to work scheme – get a new bike, equipment, or both
• Employee Assistance Programme – We take employee wellbeing seriously and offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
• Customer Introduction Reward – refer someone to buy a car from us and we’ll pop some extra cash in your pay
• Holiday allowance rising with length of service – We reward long service with extra holiday
• Great career development – Receive industry leading training from the brand you represent whilst you develop your skills with the Company training team
• And much more…

If this Service Advisor  role is of interest – or you would like to find out more information or to discuss other Automotive jobs in the UK please contact Gemma at Jago Consultants today.

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