Claims Advisor

Location: Preston (PR2 9NZ)
Salary: £28,000 per annum
Contract: Permanent, Full-Time (40 hours per week)
Start Date: 23rd November 2026
Interviews: From 2nd November 2026

At HomeServe, our customers are at the heart of everything we do. We're looking for passionate, customer-focused Claims Advisors to join our busy Claims Department in Preston and help deliver outstanding outcomes when our customers need us most.

As a Claims Advisor, you'll be the first point of contact for customers making a claim, taking ownership of every interaction and ensuring each customer receives a professional, efficient and empathetic service. We are looking for people who put customers first, take pride in doing the right thing, and are committed to delivering a positive experience every time.

If you're a great communicator, enjoy problem-solving and thrive in a fast-paced environment, we'd love to hear from you. Successful candidates must be able to complete all pre-employment checks before their start date.

Please note: This role has a fixed start date of 23rd November 2026 , and due to the training and onboarding programme, successful candidates must be available to attend work with no annual leave booked during their first month of employment .

Why Join HomeServe?

• Starting salary of £28,000 per year
• Opportunities for career development and progression
• Hybrid working available following successful completion of probation
• A supportive team environment where customer service and excellence is recognised and rewarded
• The opportunity to make a real difference for customers when they need us most