Housekeeping Team Member

Housekeeping Team Member

At Unite Group, we create Home for Success through our student accommodation brands, Unite Students and Hello Student. This opportunity is with our Hello Student brand.

From spotless spaces to smiling faces?"your work matters, every single day

Location: Windsor House, Cardiff

Contract Type: Permanent

Working Hours: 25 hours per week, working 5 days out of 7 between the hours of 8am-6pm

Salary: £17,485.33+ bonus + benefits

As a Housekeeping Team Member, you`ll play a key part in creating a welcoming, safe, and comfortable environment where our students can thrive. You`ll work closely with colleagues in student experience and facilities, making a real impact every day. From maintaining high standards across communal areas to ensuring shared spaces are clean, well-presented, and inviting, you`ll help deliver a positive experience that makes our accommodation feel like home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

• Taking pride in the presentation of our communal and shared areas, making them places students love to live in.
• Being a friendly, supportive presence for our students and colleagues, always ready to help or signpost support when needed.
• Ensuring safety and sustainability are at the heart of how you work, keeping our properties safe, clean, and environmentally conscious.
• Taking ownership of your space and never walking past a problem without acting on it or raising it.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will

• Have previous experience in housekeeping and a passion for maintaining high standards of cleanliness and presentation.
• Demonstrate great attention to detail and take pride in delivering excellent service.
• Bring a positive attitude, showing flexibility and a willingness to get involved in all aspects of the role.
• Be approachable and friendly, building positive relationships with students and colleagues.
• Thrive as part of a supportive team, contributing to a welcoming and well-kept environment for everyone.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we`ve built a culture and a reward package to support you in bringing your full, authentic self to work, including:

• A performance-related bonus paid twice a year for our operational teams, or annually for support functions
• 25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
• A generous pension scheme where contributions between 4% and 11% depending on how much you save
• Life assurance worth 4 times your salary
• Share save scheme giving you access to purchase Unite Students shares at a discounted rate
• Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
• An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
• Free volunteering day per year to make a difference!
• Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.