Medical Secretary - Microbiology

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NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

Applications are invited from enthusiastic and motivated candidates for the part-time post of Higher Level Medical Secretary within the Microbiology Department at Queen Elizabeth University Hospital.

The Diagnostic Clinical Microbiology Service for NHS Greater Glasgow and Clyde is delivered across two sites, Glasgow Royal Infirmary and Queen Elizabeth University Hospital, providing a comprehensive microbiology service to hospitals, General Practice, the private sector and academic partners.

Based within a state-of-the-art laboratory environment, you will provide an effective data administration support service, delivering IT, administrative and clerical functions in a timely manner to support the ongoing work of the Microbiology service. The role contributes to an environment that is safe and conducive to best working practice while supporting clinical, public health and research activity.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

• The post is based within the Microbiology Laboratory at Queen Elizabeth University Hospital, Glasgow.
• The hours of work are 22.5 hours per week, worked over 3 days.
• Due to the nature of the role and the systems used, this post does not support home working.
• Please note the salary is Pro Rata for part-time hours.

Key responsibilities:

You will provide a comprehensive data administration and clerical support service to the department, working both independently and collaboratively with the wider laboratory team to ensure duties are completed in a timely and effective manner.

This will include extracting and collating data from information systems such as Telepath, producing and managing weekly and monthly statistical spreadsheets, and preparing and distributing summary and extract reports.

You will maintain accurate records within departmental systems, including recording sickness absence and other leave, and supporting the preparation of data for departmental and external meetings. The role involves the use and management of systems such as SSTS, PECOS, QPulse and the laboratory LIMS system to generate essential outputs for clinical, public health, research and national surveillance purposes.

In addition, you will manage telephone enquiries on behalf of consultants and clinical staff, ensuring accurate and timely communication, and will provide administrative support to meetings, including minute-taking.

Knowledge, training, qualifications and/or experience required to do the job:

• Applicants should hold an HNC in Secretarial Studies, Business Administration or Information Technology, or have equivalent relevant experience.
• You should have good knowledge of IT systems, ideally within a laboratory environment, and be competent in the use of Microsoft Excel. Strong written and verbal communication skills, along with excellent organisational abilities and experience of working within a team, are essential.
• Experience of working within a clinical laboratory environment and a working knowledge of medical or microbiological terminology are desirable.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Sylvia Rennie, Operational Manager on View phone number on apply.jobs.scot.nhs.uk or View email address on apply.jobs.scot.nhs.uk

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various” , we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community . We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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