Family Help Adviser

Cardiff Family Advice and Support is an innovative and progressive service within the directorate of Children’s Services in Cardiff Council. Accredited with a Families First Quality Award, the service provides high quality information, advice and assistance for children, young people, families and professionals across the city.

The service utilises a family centred, strengths based and inclusive approach, to identify the most appropriate support that will meet the wellbeing needs of both individuals and the family as a whole. The teams within the service work collaboratively with a range of professionals and partners to ensure support is at the right level and at the right time.

About the job

We are seeking to appoint a Grade 6 Family Help Adviser to provide information, advice and assistance for children, young people and their families either in their home or in community venues. Without the support that a Family Help Advisor can provide, families may require support that is more intensive or escalate to statutory safeguarding services.

We will offer you:

• A friendly and supportive working environment.

• Regular support and supervision to support you in your work.

• A wide and extensive training programme with opportunities to train in specific areas.

• Systems and technology which enable and promote hybrid working.