Phlebotomy Services Deputy Manager | The Shrewsbury and Telford Hospital NHS Trust

An opportunity has arisen for an enthusiastic, driven and motivated individual to join the Phlebotomy Team at The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will have experience in managing people, dealing with a range of HR situations, basic understanding of NHS finances and recruitment.

To ensure that the Phlebotomy Service is provided and maintained in accordance with Trust policies and procedures, and in line with good Phlebotomy practice.

We are advertising a full time position of 37.5 hours per week, normally worked 07:00 - 19:00 Monday to Friday with occasional weekends. Some shifts may vary according to service needs so flexibility is important. The post will include working at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford depending on service requirements.

Full and extensive departmental training on necessary areas and software will be given.
• Collection of blood by finger or arm venepuncture on Adults and Children on hospital wards, outpatients and GP surgery settings.
Recording and labelling of samples.
• Collection of relevant statistics.
• Delivery of samples to the laboratory generally by hand, via the hospital vacuum air Tube system, by portering staff and transport systems.
• Understand and apply health and safety responsibilities as these relate to the performance of your duties.
• Assist and support the training officer in the training of new team members.
• Assist in the preparation of the daily rotas and assist in their management.
• Work with the Phlebotomy Services Manager in the following areas:
Assist with monthly rotas booking leave and compiling daily statistics
The use of relevant Trust IT systems to record daily statistics and to trace patients

At present we have 44 Phlebotomists working across 4 sites. We provide a safe booking appointment system at The Princess Royal Hospital, Telford (PRH), The Royal Shrewsbury Hospital (RSH) and Whitchurch Community Hospital.

We cover inpatients (PRH/RSH only) and outpatients at all 4 sites, providing a service for both GP's and consultants. Pre Covid we also provided phlebotomy at a number of GP surgeries. The Phlebotomy service is currently undergoing a full system review.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

This advert closes on Tuesday 9 Jun 2026