Production Control Apprentice (SBD)

Summary

The main purpose of the role is to provide administrative support to a busy manufacturing workshop contributing towards excellent customer service.

To learn all aspects of administration within the production control office within SPD / HYDRO CARBON functions.

Wage

£16,500 a year

Salary is £16,500 pa in the first year. National Minimum Wage thereafter at 12-month point.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9.00am to 5.00pm

37 hours 30 minutes a week

Start date

Monday 7 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Stock Control- To maintain accurate stock levels via regular stock checks, material kitting, material receipts and material transfers
• Works order processing- Processing works order documentation packs in timely and efficient manner
• Purchase order processing- Processing purchase orders utilising managed, consignment and standard purchases
• Progressing- Daily progressing of orders in line with customer requirements
• Office Administration- Scanning of documents and material test certificates and other office related admin
• Customer Service- Contribute to efficient customer service

N.B this list is not exhaustive. The job holder is required to carry out reasonable tasks within the level of skill and ability. 

Where you'll work

Global Technology Centre
Bradmarsh Business Park
Mill Close Rotherham
South Yorkshire
S60 1BZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WHYY? CHANGE LIMITED

Training course

Business administrator (level 3)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered face to face at Whyy? Change who are based at New York Stadium, Rotherham.

The sessions will be bi-weekly in a small group with Business Administration knowledge and skills developed over 4 structured modules.

More training information

Whyy? Change is a leading training provider based in Rotherham, offers a range of apprenticeship solutions to help businesses upskill and develop their employees. We’re proud to offer accredited qualifications as a part of our apprenticeship standards. These are created by some of the world’s leading accreditation bodies, including Lean & Six Sigma, Leadership (CMI), Marketing (CIM), Quality HSE and Functional Skills (Highfield).

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Prioritisation skills
• Time management skills
• Accuracy

Other requirements

Essential character traits:

• Desire to provide exceptional customer service
• Ability to work in a safe manner
• Ability to promote, embrace and manage change
• Contribute to a happy working environment
• Effective communicator