Business Systems Consultant

Working hours: Full time, Monday to Friday (28 hours + also considered)

Duration: 12 Month Fixed Term Contract

Location:  Gloucester

Job Ref: 205035

About the role

Ecclesiastical Planning Services , who are proudly part of  Benefact Group , are looking for a Business Systems Consultant to join our Gloucester office.

As part of the Data and Controls team, this role acts as the ‘business voice’ within EPSL projects and ongoing initiatives, ensuring strong alignment between business priorities and delivery outcomes. The role works closely with key stakeholders to shape and influence activities, helping to guide delivery in line with timelines, strategic objectives, and evolving business needs. It plays a central role in maintaining clear communication, supporting effective decision-making, and enabling successful execution of change and continuous improvement initiatives.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Drive business process and system improvement: identify, prioritise, and support enhancements across key operational and technology areas.

• Collaborate with stakeholders: gather requirements, understand challenges, and align on desired outcomes across business teams, technology, and external suppliers.

• Lead product and roadmap management: manage backlogs, prioritisation, and development across multiple products within the technology estate.

• Act as the bridge between business and technology — ensure clear communication, readiness for change, and smooth implementation and adoption of new solutions.

• Support data, reporting, and documentation — maintain accurate process documentation, understand core systems, and contribute to data outputs and ad‑hoc departmental projects.

What you'll need to have

• Ability to interpret, process, and clearly articulate complex information

• Strong organisational and time management skills, with a proactive and self-motivated approach

• Proven ability to manage stakeholder relationships at all levels, both internal and external

• Flexible approach with a strong team-oriented mindset and collaborative approach

• Proficiency in Microsoft Office tools, including Excel, SharePoint, Visio, and MS Teams

• Experience working with in-house or back-office systems

• Strong critical thinking and problem-solving skills

What we offer

• A competitive salary - let's discuss it

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

“This role puts you at the centre of EPSL change, acting as the business voice to ensure delivery aligns with real priorities. You’ll work closely with stakeholders to guide decisions, maintain clear communication, and help drive successful, well‑aligned improvement initiatives across the organisation.”

About us

Ecclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26