Overnight Public Area Cleaner - Sheraton Grand Hotel & Spa Edinburgh

Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates' needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments.,

• Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc.
• Maintain public areas to brand standard
• Maintain an immaculate hotel environment
• Contribute to a seamless guest experience through attention to detail
• Work collaboratively with Housekeeping and other hotel teams to ensure standards are maintained throughout the day.
• Ensure cleaning equipment and supplies are organised and ready for use
• Report and follow up on maintenance or damage issues promptly
• Respond efficiently to guest requests and operational needs
• Adhere to lost property, safety and environmental procedures.
• Answering phone and dealing with all requests and general housekeeping enquiries
  Our ideal candidate will project a pleasant and positive professional image to all contacts at all times.
You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge. You will join a fun loving and passionate team who excel in delivering world class standards. You will have a good understanding of English.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar., When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• A competitive salary plus free meals whilst on duty.
• 20% enhancement for hours worked after 11pm.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
Many more benefits however most importantly, we'll help you grow, and develop you as an individual