Customer Care Agent - Restricted Mobility
£12.95 - £13.45 per hourFull-time, Temporary
Passenger Service Agent – Restricted Mobility – Edinburgh Airport – STARTING 28TH JULY
Shifts: 4 ON 2 OFF DAYS 03:00AM – 23:00PM. DAY RATE PAY: £12.95
Shifts: 4 ON 4 OFF NIGHTS 20:00PM – 08:00AM. NIGHT SHIFT PAY: £13.45
Sorry we cannot accept students for this role.
Responsibilities:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Ensuring that wheelchairs and buggies are always clean and tidy.
- Ensure that Centralised Control is updated on progress by use of IT handsets.
- Ensure that all necessary paperwork is completed legibly and submitted promptly.
- Any additional reasonable duties, as assigned by operational management.
To be successful in the role, you will need:
- Great work ethic.
- Excellent communication skills.
- Strong Customer Service.
- Self-motivated and willing to work using own initiative.
- Full UK Driving licence (desirable).
- To multitask and remain calm under pressure.
- Previous airport experience is an advantage but not essential.
First Call Aviation is a premier brand in aviation recruitment – speak to our professional consultants who have been in the front line of Aviation to start your journey.
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First Call Aviation is a specialist division of First Call Contract Services Limited .
Vacancy posted 3 days ago
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