Secretary - Dental Hospital | Liverpool University Hospitals NHS Foundation Trust

1. Type dictation from audio transcription of clinical correspondence and documentation.

2. Ensure appropriate follow up arrangements/investigations are in place.

3. Liaise with personal medical secretary of speciality accordingly.

4. Mentor, train and supervise relevant junior staff as required.

5. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.

6. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.

7. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.

8. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.

9. Take minutes of meetings, circulating to relevant groups.

10. Attend appropriate training, meetings and education sessions when required.

11.Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the office runs smoothly.

12. General office duties, including incoming and outgoing mail, e-mail, photocopying.

Main duties of the job

The successful candidate will help to support other admin team members, working closely together to fulfil appropriate timescales of turnaround of workload in providing typing of clinical letters from audio transcriptions, locating and dealing with reports, filing of correspondence and meeting the administrative needs of the department.

The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients. This will mean working closely together to fulfil appropriate timescales of turnaround of workload and meeting the administrative needs of the department.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women’s, visit theircareers page.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

This advert closes on Tuesday 2 Jun 2026