Charter Support

THE ROLE

As Charter Operations Support, you will be at the heart of the Charter Retail team, helping to keep operations running smoothly and enabling brokers to deliver an exceptional client experience.

 
You will manage and maintain accurate charter data in Salesforce, support bookings and documentation and prepare high-quality, tailored itineraries. You will also help coordinate team schedules, support prospecting activity, and ensure meetings and follow-ups run seamlessly.

 
In addition, you will play a key role in yacht shows and events, supporting travel, client communications, and logistics, while ensuring all information is accurately captured and up to date. Working closely with the Creative team and international offices, you will help ensure charter yachts are presented to the highest standard across all platforms.

 
This is a fast-paced and varied role where your organisation, attention to detail, and proactive mindset will make a real impact on the team’s success.

ABOUT YOU

Highly organised with excellent attention to detail

 
Proactive and solutions-focused

 
Confident managing multiple priorities

 
Strong communicator with a collaborative approach

QUALIFICATIONS

 
Experience in an administrative or operations role a plus 

 
CRM experience (Salesforce preferred) a plus 

 
Fluent in English

WHY Y.CO?

• Y.CO is a professional, trusted and ethical business and brand, with high doses of positivity, energy and fun.
• Y.CO is committed to working with greater purpose, lighter footprints and within a stronger community. For Y.CO sustainability is about the future. A future that's bright and a future that's kind. It's about having respect for each other and the planet.
• Our company values are naturally aligned with the new generation of Clients, crew and professionals engaging with the superyacht industry positioning Y.CO as THE company that can best serve their needs.
• Working with Y.CO is a boutique and personalized experience for our clients and team alike, we have an unwavering commitment to investing in long term relationships over short term financial gains
• Y.CO is a privately owned founder led business. No distractions and no conflict of interests to get in the way of quick and bold decision making throughout the business.
• Opportunity not hierarchy. We have an 'all hands-on deck' approach that comes from the very top to ensure everyone across the business is well supported and their goals are achieved.
• The best is yet to come; there is long term opportunity for team members to grow with the business with the launch of Y.CO's exciting expansion plans in the US and Pacific.

At Y.CO we understand that to thrive, it requires a team spirit of merit, passion, diversity, inclusion, and equity. As an equal opportunities employer, we prioritize accountability and support each other in achieving excellence and continuous improvement, fostering a culture of trust and integrity. We believe that accountability, creativity and energy are the driving forces behind our success. By embracing diverse perspectives and encouraging innovative thinking, we cultivate a culture of problem-solving and forward-thinking. That’s why we select only on the basis of skills and welcome people from every background, religion, disability, gender identity, ethnicity, and sexuality. We are committed to providing an inclusive environment where everyone feels valued and respected, promoting a workplace where diverse perspectives are celebrated and all individuals have the opportunity to reach their fullest potential. At Y.CO, we believe that our differences make us unique and stronger and we are dedicated to building a culture where everyone can succeed.

About us

Yachting is our passion. It’s our lifestyle. We love what we do. And we love people who love what we do, too. If you love yachting as much as us, then you’ll understand that a yacht is just the start of an incredible journey on the water. And whether you’re a Yacht Owner or a Charter guest, what matters most is a yacht's ability to bring you extraordinary, once-in-a-lifetime experiences.

We've lived, worked and raced on the water, so we know yachts inside out. We’re a community of experts, working together to make great things happen. Whether we’re using our encyclopedic knowledge of destinations to provide Charter Management advice, or our decades of experience in Project Coordination to negotiate high-profile Yacht Sales, you can count on us to provide expert support and unrivalled insight, wherever you are in your yachting journey. And wherever you’re heading next.