Associate Delivery Manager , HEO, FTC. Liverpool / Newport

This role works within the Digital, Data and Technology directorate to support the successful delivery of digital and technology change initiatives. As an Associate Delivery Manager you will help coordinate day-to-day delivery activity, maintain delivery plans, and support the delivery team to deliver agreed outputs and outcomes.

You will work closely alongside Delivery Managers, Product Leads, technical and operational colleagues helping organise work and keeping delivery on track day to day. The role focuses on enabling teams to work effectively by coordinating activity, supporting Agile ways of working and helping identify and remove blockers as they arise. You will contribute to a positive team environment and support effective collaboration across internal and supplier teams.

Day to day in this role you will support delivery boards, track risks and dependencies. You’ll also help teams plan and prioritise work, coordinate across disciplines and support clear reporting that enables informed decision making.

You will provide a clear, open, and transparent framework for which the delivery team can successfully deliver. And use the appropriate delivery tools and techniques to ensure the delivery activity is well organised, transparent, and aligned to the business needs with an emphasis on coordination, planning, stakeholder support, and continuous improvement.

Key responsibilities:

• Delivery Coordination: Support the planning and coordination of delivery activity, using the Scrum methodologies.
• Communicating between the technical and non-technical: =Providing support and host discussions within a multidisciplinary team.
• Maintain Delivery Momentum: Actively address internal risks and issues and know when to escalate them. Track, manage, escalate, and communicate dependencies.
• Lifecycle Management: Explain what each phase of the product or service lifecycle is for and how the needs of the product or service vary across the phases of the lifecycle.
• Governance and Reporting: Prepare and maintain delivery documentation, including weekly status reports including burndown charts and status updates for Project Board.
• Team Support: Help create the conditions for effective team working by supporting collaboration, facilitating meetings, and helping to remove blockers.
• Supplier and Business Engagement: Work with suppliers and business stakeholders to support delivery against agreed requirements, timelines, and quality expectations.
• Continuous Improvement: Contribute to lessons learned, retrospective activity and improvements to delivery processes, tools, and ways of working

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