Sales Assistant

Sales Assistant (Full-Time)

Location: Darlington
Contract: 37.5 hours per week Flexibility: Monday - Sunday (rotating shifts) Pay: £8.00 - £12.71 per hour + 30% staff discount

Ready to join the FA team and DEFY ORDINARY ? Apply now and bring your A-game.

Description

Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making.

As a Sales Assistant , you’re the vibe of our store. You don’t just sell products, you rep them. You know what’s trending, what’s next, and how to make every customer feel seen. We’re looking for people with real energy, big personality, and a love for showing up and showing out for our guests.

Your mission? Create a next‑level shopping experience. Be helpful, be bold, and always go the extra mile. We’re here to set the standard on the high street and you’re a huge part of that.

If trainers are your language and style is your signature, this is your sign. Step in. Stand out. Be part of something iconic.

Why join the Footasylum squad?

You’ll work directly with an established store team to create the best possible shopping experience for our customers. At Footasylum, we value and believe in our front-end Retail colleagues. You will be given all the tools to help you thrive and feel empowered, with a genuine track record of progression, support, and training. 

This is your moment to DEFY ORDINDARY and deliver a premium, standout experience to everyone who steps into our store.

Show up with energy, bring the knowledge, rep the brand with pride, and help customers own their style with confidence.

We’ll give you the space, the support, and the spotlight to shine.

About you

We are looking for someone who embodies the Footasylum values – Community, Collaborate and Challenge.

You will be familiar with sport and streetwear fashion.

Along with being;

• Outgoing, confident, and approachable - you love starting conversations and building connections.

• Obsessed with trainers and streetwear fashion and curious to learn more.

• Flexible for evenings/weekends and thrives in a fast-paced, high-energy environment.

• Team player with a growth mindset - open to feedback and eager to develop.

What you’ll do

Style the full fit
Ask smart questions, read the vibe, and build complete looks - kicks, layers, accessories, care kits. No half fits here.

Know the product, know the culture
Learn every silhouette, the tech behind the performance, fabrics, weather durability, and care. From heritage drops to new heat - you’ll be trained to be a FOOTASYLUM Brand Ambassador .

Host the hype
Own launch days, exclusive drops, styling sessions, and in‑store activations. If it’s happening, you’re leading the energy.

Chase the win
Drive sales, hit KPIs, build baskets, and celebrate team wins. Progress > perfection.

Keep it premium
Visuals on point. Stock locked in. The store always looking fresh, clean, and ready for the next fit check.

What you’ll get

Pay transparency: £8.00 – £12.71 per hour
30% staff discount across Footasylum & Sevenstore
Structured training in product expertise, styling, and demo-labs
Clear career pathways from Sales Assistant to Supervisor
Wellbeing support and an inclusive culture where individuality is celebrated

We are one of the UK’s leading omni channel retailers, but as well as that, we’re a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that’s stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.

Company Tagline: Defy Ordinary.

Company Values:

Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you making and application or attending an interview.

Recruitment process

1. Quick online application (no CV) - make your application stand out with brand-specific video questions.

2. Group 'Retail' experience - show us your product passion and service skills in a group interview setting.

3. Offer within 72 hours

4. Start Dates: Induction & Training starts asap.

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.

You must bring along your Right to Work documentation to the interview in order for us to progress with your application! 

Under 18 working restrictions:   If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.