- Manage a portfolio of customer accounts, keeping account information accurate and up to date.
- Contact customers regarding outstanding payments and agree practical next steps for settlement.
- Monitor aged debt and follow up balances in line with agreed payment terms.
- Maintain clear records of payment discussions, promises to pay and account queries.
- Investigate invoice queries and work with relevant colleagues to reach timely resolutions.
- Allocate incoming payments accurately to support reliable customer account balances.
- Prepare regular debt and collection updates for the Accounting & Finance team.
- Help improve the flow of credit control activity across the Southampton office.
Vacancy posted 6 hours ago
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