Concierge
£13.24 per hourFull-time
Job description
The Concierge will attend to a variety of guest service requests, including booking tickets, confirming flight times, managing in-house room requests, and handling telephone inquiries in specific areas. As part of the Front of House department, the role serves as the face of the hotel, with a focus on getting to know returning guests and their individual needs to ensure a personalized experience.
Responsibilities
- Handle guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times, and inform management of any complaints.
- Be the first point of contact for all guest needs, from arrival to departure, ensuring smooth interactions that create a memorable and enjoyable stay.
- Carry guest luggage to and from bedrooms, ensuring interactions comply with AA standards and delivering an exceptional guest experience.
- Offer assistance confidently should any issue arise, ensuring guests' comfort and satisfaction.
- Valet park guest vehicles, ensuring both automatic and manual vehicles are handled with care and parked safely.
- Manage guest in-room and special requests such as organizing laundry services, delivering post, and fulfilling other guest needs.
- Maintain cleanliness in public and exterior areas of the hotel, ensuring they are free from debris and litter.
- Provide in-depth knowledge of local services and attractions in Belfast and surrounding areas, offering tailored recommendations based on guest interests.
- Arrange transport for guests to and from the hotel and handle transportation arrangements for future guests prior to arrival.
- Make reservations for dinner, theater, or other leisure activities on behalf of hotel guests, ensuring all requests are handled professionally
Skills and Qualifications
Essential Skills
- Front Office or reception experience.
- Have a full UK driving licence for a minimum of two years.
Desirable Skills
- Experience working within a five-star setting.
- Experience and confident in driving a range of high-end automatic and manual vehicles.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Concierge in Belfast vacancy
£240k per annum
...Maximize your professional earnings as an Ultra-Luxury VIP Concierge Doctor. Secure a highly prestigious £240,000 GBP tax-free permanent position today. Propel your earning power to its absolute maximum in the ultra-premium sector of private healthcare. This highly...SuggestedPermanentFull-timeRelocationWork visa£14.04 per hour
About Us Andras Hotels is Northern Ireland’s largest hotel group with eleven hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality...SuggestedHourly payFull-timeOn-siteShift workDay shift£12.96 per hour
Recruting for Day Security officer Location Belfast Pay Rate £12.96 per hour Shift patterns various covering Mon-Sun 4 on 4 off basis Role Overview As a Security Officer at G4S, you are more than a Security Guard. You’ll be a key part of our team you will...SuggestedHourly payFull-timeFlexible hoursShift workNight shift- £27k - £35k per annumEstimatedEmployer Location: Down Phone Number: (***) ***-**** Email: ****@*****.*** Job description Providing a professional security presence within a gatehouse setting. Duties include barrier...Suggested4-weekly payPermanentMonday to Friday
- £28k - £36k per annumEstimatedStart your journey with us Would you like to be a Security Officer, and do you have 6 months experience in a retail security role? Do you have a valid SIA licence? As a Security Officer your primary role is to provide a safe environment for everybody who...SuggestedPermanentFlexible hours
£13.71 per hour
LOCATION: Belfast area SHIFT PATTERN: 48 hours to work on a 4 on 4 off basis. 4 x12 hour shifts - 7am to 7pm Days. 4x12 hour shifts - 7pm to 7am Nights. PAY RATE: £13.71 per hour If you require any additional support or adjustments during the recruitment process...Hourly payFull-timeImmediate startFlexible hoursShift workNight shift- £30k - £39k per annumEstimatedAbout The Role Days of Working: This position will be based at various sites in Durham, working various shifts of both part-time and full-time. Shift patterns are yet to be determined but can be discussed at interview. Additional Info: This role requires high level SC...Full-timePart-timeFlexible hoursShift work
£12.8 per hour
Job details Posted 09 July 2026 Salary £12.80 LocationBelfast Job type Full time permanent position Discipline Guarding & Security Officers Reference015342 ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing...Hourly pay40 hours/weekPermanentFull-timeApprenticeshipFlexible hoursShift workNight shift- £26k - £34k per annumEstimatedOCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people...Monday to FridayFlexible hours
£14.26 per hour
MOBILE SECURITY OFFICER | BELFAST | £14.26 ph This is the security you’ve been looking for. A secure shift pattern with secure and stable hours. Planning your life around work has never been easier! We have full time, part time, casual and seasonal contracts available across...Full-timePart-timeCasual workBank staffRelief staffSeasonalFlexible hoursShift workNight shift- £29k - £38k per annumEstimatedPay rate: £14.51 Full time - 4 on 4 off - Days and Nights (to be discussed at interview) Job Overview Mitie is looking for a Logistics security officer who can deliver exceptional customer service whilst creating a safe environment, free from the fear of crime for visitors...Full-timeApprenticeshipNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Concierge. Be the first to apply!
