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Transport Operations Supervisor Location: Port Clarence Salary: £36,393 per annum Hours: 40 hours per week | Between 6:00am and 10:00pm 25 days’ annual leave + public bank holidays Pin Point Recruitment are currently recruiting for an experienced Transport Operations Supervisor to join a well-established industrial organisation at their Port Clarence site. This is a hands-on supervisory position, responsible for overseeing the day-to-day transport operation, ensuring deliveries are completed safely and efficiently, drivers and vehicles are managed effectively, and all legal and company requirements are met. The successful candidate will play a key role in supporting the Transport Operations Manager and will be the only Transport Supervisor based at Port Clarence, giving them a strong level of responsibility and involvement in the daily operation. Key Responsibilities
- Act as the main point of contact for day-to-day transport operational issues.
- Supervise and monitor company drivers and fleet performance.
- Monitor subcontractor transport performance and address any issues.
- Ensure delivery plans are completed accurately and efficiently.
- Review routes and suppliers to ensure transport is planned cost-effectively.
- Monitor vehicle availability and work closely with the maintenance team.
- Ensure drivers comply with relevant transport legislation, including Working Time Directive and tachograph requirements.
- Monitor and manage driver holidays, sickness, rest days and vehicle availability.
- Support the night loading operation and monitor performance.
- Ensure fuel management systems are correctly used.
- Deal with customer enquiries and provide updates on deliveries.
- Assist with transport documentation, PODs and job files.
- Authorise company driver pay and maintain accurate transport records.
- Produce weekly KPIs and operational reports.
- Carry out incident investigations and escalate disciplinary matters where appropriate.
- Maintain accurate system data and ensure paperwork is completed and filed correctly.
- Work closely with warehouse teams to coordinate outgoing loads and returns.
- Ensure all transport activities comply with company health & safety, ISO and employment policies.
- Positively represent the company when dealing with customers, drivers and suppliers.
- Support the wider transport operation and undertake other reasonable duties as required.
- Previous experience in a transport operations or transport supervisory role.
- ADR experience is essential.
- Good understanding of transport legislation, including WTD and tachograph regulations.
- Experience managing drivers and monitoring fleet performance.
- Strong organisational skills with the ability to manage competing priorities.
- Good communication skills and confidence dealing with customers, drivers and internal teams.
- A good understanding of transport planning and route optimisation.
- Experience working within a regulated environment would be advantageous.
- Experience within a chemical, industrial, manufacturing or similar environment would be beneficial.
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