Infrastructure Team Lead (12-Month FTC)
Glasgow City Centre, Hybrid working, 3 days a week in the office.
I’m looking for an experienced Infrastructure Team Lead to join our Glasgow-based IT function on a 12-month fixed-term contract. This is an exciting opportunity to lead a skilled infrastructure team, drive operational excellence, and play a key role in delivering critical services across our global organisation.
What You'll Be Doing:
As Infrastructure Team Lead, you'll oversee the day-to-day management of the Infrastructure team, ensuring the successful delivery of services across Server & Compute, Network, and Collaboration platforms. You'll work closely with stakeholders and fellow team leaders to prioritise workloads, manage resources, and continuously improve service delivery.
Key Responsibilities:
- Lead, coach and support Infrastructure team members
- Manage work allocation, capacity planning and prioritisation
- Ensure high-quality service delivery and stakeholder satisfaction
- Oversee change management activities to minimise business impact
- Facilitate Agile ceremonies including stand-ups, sprint planning, reviews and retrospectives
- Manage BAU activities, Jira backlogs and continuous improvement initiatives
- Act as a key escalation point and drive issues through to successful resolution
- Build strong relationships with internal stakeholders and wider IT teams
What We're Looking For:
- Proven team leadership and people management experience, ideally within a global organisation
- Strong stakeholder management and communication skills
- Experience managing operational escalations and delivering positive outcomes
- Experience delivering BAU initiatives and small internal projects
- Good understanding of Agile methodologies and Scrum practices
- A passion for service improvement and operational excellence
- Ability to prioritise workloads and manage competing demands effectively
We offer a collaborative and inclusive culture where people are empowered to succeed and develop their careers.
Benefits include:
- Hybrid and flexible working options
- Health and wellbeing benefits
- Gym membership and corporate health plans
- Award-winning learning and development programmes
- Career progression and global opportunities
- Secondment opportunities
Vacancy posted 3 days ago
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