Medical Secretary
About Us
JD Healthcare Group is one of the UK's leading fertility and reproductive healthcare providers, operating brands including London Women's Clinic, London Egg Bank, London Sperm Bank, KindIVF, Surrey Park Women's Clinic and Elective Egg Freezing across the United Kingdom. Since 1985, we have been supporting individuals and families through some of the most significant journeys of their lives — combining world-class clinical expertise with genuine human care. Everything we do is driven by a shared purpose: helping people build the families they dream of.
About the Role
As Medical Secretary at JD Healthcare, you will provide a comprehensive and professional secretarial service to our doctors — ensuring all clinical correspondence is accurately completed, signed off and saved within patient records. Working as part of a multidisciplinary team, you will play an important role in supporting both clinical colleagues and patients through their treatment journey, maintaining the high standards of accuracy and care that our patients expect.
What You Will Do
Retrieve, review and edit clinical letters via dictation, ensuring doctor sign-off before sending to patients and saving to their medical records
Upload letters, results and correspondence into the patient management system and alert doctors accordingly
Sign off dictated invoices and support doctors with any system-related issues
Set up new doctors’ letter templates on the patient management system
Support doctors with referrals to external networks and monitor responses to support patient journeys
Provide cover for urgent letters when other medical secretaries are on leave
Train new doctors on Accuro and provide ongoing system support
Communicate effectively with the multidisciplinary team to support doctors and patients throughout treatment
What We Are Looking For
Essential
Proven experience as a medical secretary or medical typist
Computer literate — confident in Microsoft Word, Excel and patient management systems
Good communication skills, with the ability to work effectively within a multidisciplinary team
High level of accuracy and attention to detail in all correspondence and record-keeping
Desirable
Experience using Accuro or other dictation platforms
Previous experience in a healthcare setting
Fertility or reproductive medicine experience — not essential, full training provided
What We Offer
32 days annual leave including bank holidays
Life assurance
Pension plan
Workplace Nursery Scheme
MyGym discounts
Staff treatment discounts
EV Car Scheme and Cycle2Work
Perkbox benefits platform
Health and wellness programmes
Ongoing learning and development opportunities
Equal Opportunities
JD Healthcare is an Equal Opportunities employer. We are committed to diversity and inclusion and encourage applications from all backgrounds.
£14.8 - £15.2 per hour
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