Job Purpose
• Where necessary, maintain company brand / expectations with regards to customer service and satisfaction
• Liaise with relevant stakeholders to achieve the performance and quality targets / expectations
• Seek out coaching / development opportunities
• Comply with the implementation of process / procedure updates in line with business developments
• Comply with policy / local work procedures
• Carry out any other duties appropriate in accordance with business needs
• Attend and constructively participate in regular Team Briefs as required. Where necessary attend internal /
external training
• Support with covering absence / annual leave and where required Weekend Working.
• Maintain business expectation in line with RE23 compliance
Key Responsibilities
• Ensuring visual on-site visits are carried out on existing and new gas mains / assets that are being worked on
by the operational teams throughout the various workstreams and, working closely with Operational Staff,
produce electronic drawings / span sheets of the site visit
Version 1.0 December 2023
• Responsible for ensuring records for completed works are accurately captured to the required standard and
returned to the Asset Data Team within appropriate prescribed timelines
• Ensuring site visits are carried out for existing and new gas mains / assets while pipes are exposed, ensuring
Operational Staff are notified of any DR4 Requirements, Shallow Mains Deviations, Stub Ends, Valve/
Governor Cards or Deviations from Design, including any H Code findings via Ctrl HUB forms
• Identifying and escalating any discrepancies to their Team Leader, the Asset Data Team & Customer
Operations, where appropriate
• Complying with all HS&E procedures - use the appropriate work equipment and personal protective equipment
and participate proactively in achieving HS&E objectives including Process Safety & Lone Working Activities
• Reviewing and applying analysis of Performance and Quality MI Systems Feedback e.g. Allocated Reports,
Whereabouts, DCT Performance Statistics
• Ensuring all information within project packs for each street is complete and accurate and is submitted using
relevant Cadent systems
• Where appropriate complete site photos & logs to support DR4s, shallow mains, stub lengths against REP2
• Liaising directly with Site Managers and Cadent operational staff to ensure accurate data is captured
• Completing H Code App to notify of any hazards
• Recording of any details for Digitisable Services / Connections, inclusive of CSEP activities
• Ensuring Mains Test Certificates are appropriately referenced
• Where required, support with Service Compliance Activities (Domestic / Non-Domestic), Plant Protection, DR/8
Compliance, CSEP Mapping Assistance
• Liaising with Site Manager to advise where there is need for Records of Asset Errors (DR4/RbP and supporting
information), valve cards and/or governor cards, syphons and other appropriate plant items to be recorded,
DCT Calendars, Whereabouts Activities and Allocated Reports (ensuring they are included on drawings)
• Maintaining and Managing Site Visit Logistics (Appropriate for Data Capture).
• Ensuring the abandonment dates for each section of pipe on all project streets are correctly recorded.
• Ensuring Routine Operations (ROs) / Non-Routine Operation (NROs) are appropriately referenced for all assets
laid and assets abandoned
• Ensuring Live Insertion Works are captured accurately with co-ordination with Operations. If a Live Head is left
in situ, this should be recorded using the Viewing Dome Location.
• Ensuring Pipe Protection & Cathodic Protection are referenced appropriately
Skills and Experience
Qualifications
• Hold a EUSR SHEA Gas Passport
Practical Experience
• Have experienced with Data Collector and GPS Software(s)
• Ability to work accurately within tight deadlines and on their own initiative
At Cadent, we’re thrilled to be part of the future of UK energy!
We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.
We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.
What’s In It for You
Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:
- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary
- 25 days holiday, plus statutory days, and an option to buy more
- An extra day off each year to celebrate life’s special moments
- Career development with funded learning options
- Flexible working and strong ED&I commitments
- Generous family policies and flexible benefits
- Retail discounts, gym access, and more
We support a healthy work-life balance and are open to flexible working options.
Diversity and Inclusion
Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.
We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!
As a proud Disability Confident Leader, we guarantee to interview all disabled applicants who meet the minimum essential criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the recruitment process and we will ensure that support is provided.
What’s next?
To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd
Be part of something big. Help shape the future of gas for generations to come.
£25.41k per annum
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