Assistant Practice Manager

Job Details

Assistant Dental Practice Manager - Lowestoft

Location: Lowestoft, 21 - 23 Regent Road, Lowestoft, Suffolk, NR32 1PA
Position: Full-time (including weekend day)
Salary: Competitive, based on experience (to be discussed at the interview stage)

We are excited to offer an excellent opportunity for a motivated and experienced individual to join our established and dynamic team as an  Assistant Dental Practice Manager at our modern Lowestoft practice. If you're passionate about providing exceptional patient care and leading a dedicated team, this could be the perfect role for you.

About Us:

Our busy practice combines both Private and NHS dentistry, and we are committed to delivering top-tier care for every patient. We operate in a state-of-the-art, purpose-built facility that’s fully accessible to disabled patients and those with special needs. The practice is equipped with the latest technology, including digital x-rays in every surgery, and is fully computerised with SfD software.

Role Overview:

As Assistant Dental Practice Manager, you will play a key role in ensuring the efficient, compliant, and smooth operation of the practice. You’ll work closely with the Practice Manager and other staff to provide excellent patient care and to meet both NHS and private targets.

Key Responsibilities:

• Oversee the daily operations of the practice to ensure smooth, efficient, and compliant running.
• Maintain exceptional standards of service to patients, with a focus on quality, cost, and performance.
• Lead and support the practice team, providing guidance to enhance performance, skills, and knowledge.
• Set, monitor, and achieve the practice’s income and performance targets.
• Monitor key performance indicators (KPIs) and support clinicians in meeting both NHS and private targets.
• Facilitate effective communication within the practice, including organizing regular team meetings.
• Address and resolve any conflicts, complaints, or difficult situations promptly and professionally.
• Plan and deliver staff training and development programs to maintain a high-performing team.

What We’re Looking For:

• Previous experience in a dental practice is preferred, though not essential.
• Strong communication skills, both oral and written.
• Excellent organisational and time-management abilities.
• Effective decision-making skills with a focus on delivering results.
• Proficiency in Microsoft Office applications.
• Ability to work collaboratively and foster a positive working environment.

Why Join Us?

• A supportive and friendly work environment where your contributions are valued.
• The opportunity to grow and develop within a well-established practice.
• Competitive salary, dependent on experience.
• The chance to make a real difference in both the patient experience and the practice’s performance.

If you have the experience and skills that align with the role, we would love to hear from you!

Job Type: Full-time