Identity & SaaS Asset Engineer (IAM)

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We are looking for a SaaS Asset Engineer to join our Identity & Access Management (IAM) team and establish a comprehensive asset management function across our business landscape. Your primary focus will be the operational management of our SaaS Management Platform to drive visibility, license optimization, and lifecycle automation. You will work closely with IT Operations to execute these processes while partnering with FP&A to transform utilization data into actionable insights for budgeting and cost control. Beyond asset management, you will also apply core IAM disciplines by configuring SSO and SCIM in Microsoft Entra ID and automating access reviews to ensure our SaaS landscape is not only financially efficient but also secure and compliant.

What you’ll be doing:

• Establish and maintain a complete, real-time inventory of all SaaS applications via a dedicated SaaS Operations tool.
• Implement and manage authentication and authorization protocols, including SSO and SCIM through our central identity provider, Microsoft Entra ID, to safeguard all user access.
• Provide internal users with fast, secure access to their required applications based on requests and collaborations with business or application owners.
• Automate the end-to-end employee journey from onboarding and role changes to offboarding to ensure timely and appropriate access at every stage.
• Manage the integrity of SaaS financial data, ensuring accurate integrations with procurement and finance (ERP) systems.
• Oversee license utilization by monitoring usage data, automating the reclamation of unused licenses, and recommending consolidation of redundant applications (e.g., removing duplicate project management tools).
• Provide actionable data insights to stakeholders and business owners to enable credible forecasting and predictable budgeting, preventing "surprise" renewals.
• Automate and administer periodic Access Reviews and act as the point of contact for audit support (e.g., SOC 2), providing all necessary evidence on demand for systems in scope.

Who you are:

• Experience: Extensive involvement in IT Asset Management (ITAM), Identity & Access Management (IAM), or SaaS Operations.
• Tooling Experience: Extensive experience in implementing or managing dedicated SaaS Management Platforms (SMP) to discover and manage software inventories.
• Financial Acumen: You are comfortable with P&L concepts and software contracts. You can look at a billing report and instantly spot the difference between a "committed seat" and a "floating license" and know how to optimize both.
• Identity Skills: Advanced knowledge of modern Identity Providers (IdPs), with a focus on secure access management. Core expertise includes configuring Enterprise Applications, Single Sign-On (SSO), and SCIM provisioning. Experience with Microsoft Entra ID is a strong advantage.
• Communication: You can translate complex technical data into clear financial insights for Finance, Legal, and Department Heads.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

_Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (View email address on swooped.co) quoting the role you wish to apply for.

Any offer of employment for this position will be subject to our standard background checks._