Care Assistant Apprentice

Summary

Start your career in care with Hallmark Luxury Care Homes! As an Apprentice, you'll earn £23,000/year while gaining hands-on experience and fully funded Level 2 to Level 5 qualifications through Connect2Care. Receive direct mentoring and clear 5-year progression into senior leadership roles. Must be 18+ at start date.

Wage

£23,000 a year

Training course

Adult care worker (level 2)

Hours

Shifts will vary and may include evenings, weekends, and bank holidays. Specific shift patterns will be confirmed upon offer.

33 hours a week

Start date

Monday 28 September 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Build meaningful relationships with residents
• Assist with daily routines and personal care
• Help residents take part in social activities and hobbies
• Observe and support residents' health and general well-being
• Maintain clear and accurate digital care records

Where you'll work

Banstead Manor Luxury Care Home
6 10 Brighton Road
Banstead
SM7 1BS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OPPORTUNITY PROVIDER LTD

Training course

Adult care worker (level 2)

What you'll learn

Course contents

• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.

Training schedule

Adult Care Worker Level 2.

Training will take place entirely on-site at the care home, delivered during regular working hours through a structured blend of practical on-the-job learning & direct workplace mentoring.

More training information

Your training and qualifications will be delivered by Connect2Care, providing expert structured learning, regular progress reviews, and personalised support every step of the way - supporting your clear 5-year pathway from Level 2 through to Level 5.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Customer care skills
• Team working
• Initiative
• Non judgemental
• Patience
• Empathy
• Reliability

Other requirements

• Must be 18 or over at the start date due to insurance requirements  
• Must pass an Enhanced Disclosure and Barring Service (DBS) check
• Must be comfortable performing shift work, which may include evenings, weekends, and bank holidays