(SM) Business Support Assistant

Job Advert

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Please note: As this post is part-time, the salary will be pro-rata.

NHS Lothian is seeking a highly organised and motivated Business Support Assistant to join our Public Health & Health Policy Directorate. This is an exciting opportunity to contribute to work that helps improve and protect the health of people across Lothian.

As a Business Support Assistant, you will provide comprehensive administrative and clerical support to the Quit Your Way Tobacco Control Team.

This varied and rewarding role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities, and delivering excellent customer service. You will support quality control aspects such as patient correspondence and updating the National Smoking Cessation database. This will help the service capture valuable performance data which the service uses for their Local Delivery Plan (LDP) target.

You will work closely with a range of colleagues and stakeholders, helping to ensure the smooth and efficient delivery of the service. The role also offers the opportunity to develop valuable experience within a Public Health setting, supporting initiatives that have a direct impact on improving population health outcomes.

Working within Public Health & Health Policy offers the opportunity to make a meaningful difference to communities across Lothian. We are committed to providing a supportive, inclusive and collaborative working environment where staff are valued and encouraged to develop.

If you are an enthusiastic administrator with excellent organisational skills and a commitment to high-quality service delivery, we would love to hear from you.

For further information and an informal chat please contact View email address on apply.jobs.scot.nhs.uk , View email address on apply.jobs.scot.nhs.uk or View email address on apply.jobs.scot.nhs.uk