Engineer, Commerce

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

The Engineer is a permanent, squad-embedded engineering role responsible for translating user stories and technical specifications into working, well-tested, production-ready software. Engineers are the executional backbone of Burberry's Digital squads - they design, develop, test, deploy, and operate the products that power Burberry.com and the wider omnichannel customer experience. Engineers are expected to bring strong technical craft, a quality-first mindset, and the judgement to challenge approach, estimates, and design where appropriate.

Engineers operate within a DevOps model. They take an active role in site reliability, incident response, and platform stability alongside their build responsibilities, working closely with Digital Operations and the Solution Architect community. They work in close collaboration with the Engineering Manager, Delivery Lead, Solution Architects, and Testers, contributing to a high-performing squad that owns its product end-to-end.

Please note we are recruiting for 3x Engineers covering Commerce, Content and Fulfilment.

Please note that this role requires you to be based in our Central London office four days a week.

RESPONSIBILITIES

• Design, develop, test, deploy, and operate software within the assigned squad, working against user stories, acceptance criteria, and technical specifications produced by Product Analysts.

• Write clean, maintainable, secure, and well-tested code aligned to the engineering standards and best practices defined by the Engineering Manager.

• Participate actively in agile ceremonies (sprint planning, refinement, stand-ups, reviews, retrospectives), providing engineering input into estimation, sequencing, and approach.

• Contribute to backlog refinement by assessing technical feasibility, surfacing risks and dependencies early, and helping to shape stories into deliverable increments.

• Take ownership of the operational health of the squad's product under a DevOps model, including monitoring, incident response, root cause analysis, and reliability improvements, working alongside Digital Operations.

• Conduct peer code reviews, providing constructive technical feedback to colleagues and upholding engineering quality across the squad.

• Build and maintain automated tests (inc. A/B tests) to support continuous integration and continuous deployment pipelines.

• Collaborate closely with Solution Architects to ensure implementation aligns with approved solution designs, and escalate where design constraints, non-functional requirements, or trade-offs need to be revisited.

• Support and challenge third-party delivery partners (e.g., contingent and outsourced engineers) embedded within the squad, scrutinising approach, estimates, and quality, and holding them to Burberry engineering standards.

• Contribute to the squad's technical roadmap by surfacing technical debt, platform constraints, and innovation opportunities to the Lead Engineer and Senior Engineering & Delivery Lead.

• Develop and retain deep product, platform, and domain knowledge over time, acting as a long-lived contributor to the squad's continuity.

• Support knowledge-sharing across the engineering community within Digital, including communities of practice, internal documentation, and onboarding of new joiners.

• Adhere to security, data protection, accessibility, and technical governance standards in all work delivered.

PERSONAL PROFILE

• Proven hands-on software engineering experience in a product-oriented Digital technology environment, ideally with consumer-facing web and/or commerce platforms.

• Strong technical craft across relevant parts of the Digital technology stack, with the ability to design, build, test, and operate production software.

• Comfortable working in an agile, scrum-based delivery model, with experience contributing to ceremonies and shaping stories from refinement through to release.

• Experience operating within a DevOps model, including responsibility for monitoring, alerting, incident response, and reliability engineering.

• Solid grounding in modern engineering practices: CI/CD, automated testing, version control, code review, infrastructure-as-code, and observability.

• Awareness of and adherence to security, data protection, and accessibility considerations in software development.

• Sufficient confidence and technical credibility to scrutinise and challenge third-party partner output where appropriate.

• Collaborative team contributor able to operate within a small, cross-functional squad; comfortable with shared ownership, peer review, and continuous improvement.

• Demonstrated appetite to retain and deepen domain knowledge over time, acting as an enduring contributor within a long-lived squad.

Experience in Retail, Luxury, eCommerce, or Consumer goods industries is beneficial.