Transport & Warehouse Apprentice

Summary

You help manage the day to day operations of the business, interacting with customers, drivers and suppliers.

Wage

£14,560 to £23,132.20, depending on your age

National Minimum Wage

Training course

Transport and warehouse operations supervisor (level 3)

Hours

Monday to Friday, 09.00 to 17.00.

35 hours a week

Start date

Wednesday 1 July 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Plan and schedule loads to vehicles
• Manage drivers, providing information to completed scheduled jobs
• Plan warehouse activities
• Load and unload vehicles
• Manage proof of deliveries 
• Utlise transport management system
• Intereact with customers and suppliers 

Where you'll work

T M B WAREHOUSE
THETFORD ROAD
INGHAM
BURY ST EDMUNDS
IP31 1NR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SYSTEM PEOPLE LIMITED

Training course

Transport and warehouse operations supervisor (level 3)

What you'll learn

• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements
• schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
• Oversee and review fuel costs and deal with issues when they occur
• Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
• Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
• Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
• Supervise loading to ensure correct procedures are used
• Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
• lead and review the process for returned, damaged goods, customer bespoke and direct orders
• Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
• Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
• Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
• Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
• Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
• Carry out disciplinary and manage grievances as per organisational guidelines
• Lead team and departmental communications and meetings
• Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
• use IT equipment and systems for the role such as telematics or warehouse management systems
• plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
• ensure the security of the transport, warehouse and goods in line with organisational policies
• communicate with internal and external customers using various communication methods
• identify and propose innovative business improvements

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Team working