Bank Support Worker - Flexible Hours & Multiple Locations in Warringto...

Why work for an agency when you can pay yourself instantly? Join our bank team today!

Job Role:  Bank Support Worker

Services:  Elderly & Dementia, Mental Health and Learning Disabilities Services 

Hours per week:  Full or Part-Time flexible ad hoc hours, Days and Nights available.

Salary:  £12.71 per hour (+ £1 per hour Night Enhancement) 

A day in the life of a Bank Support Worker  

As a Bank Support Worker, you'll play a vital role in delivering exceptional care and support across our various services, including residential homes, supported living, and community schemes. You'll have the opportunity to support people with a variety of needs, including older people and people with dementia, people with learning disabilities and people with mental health needs. 

As a Bank Support Worker, you'll enjoy the freedom of choosing when and where you work. Pick up shifts as and when you're available, whether it's days or nights. It's the perfect opportunity for those seeking work-life balance and more control over their time. 

Our Bank Employee Benefits  

As a charity, we do what we can to show our teams that we value them and the life-changing work they do, so we offer the following: 

• Blue Light Card and other discount schemes:  We cover the cost of your card, unlocking various discounts for you. Enjoy discounts on childcare, shopping, and a wide range of online training courses. 
• Night Enhancement:  An additional £1 per hour enhancement for all hours worked between 8pm and 8am, whether regular contracted hours, bank hours, or overtime. 
• Free Meals:  Available to all staff working 12-hour shifts, ensuring you stay energized with a hot or cold meal. 
• Refer a Friend:  You can earn a £200 bonus for referring a friend who successfully joins WCL. 
• Christmas Enhancement (Double Time):  Enjoy double-time pay for allocated Christmas hours worked. 
• Ongoing Technological Advancements:  Benefit from our investment in new technology, including care plans and Rota apps, with full training provided. 
• Shifts available across a range of services:  made available through our online Rota system. This could be same day shifts or in the future. Book shifts that fit with your availability, days, nights, weekdays, weeknights, weekends. A range of shifts available, from 3-hour shifts up to 12 hours and sleep-in shifts. 
• Pay Yourself After Every Shift - With FlexEarn, you're in control. WCL gives you access to 80% of your pay right away, including overtime. No more waiting for payday - just the freedom to manage your money your way, as soon as you've earned it.

What We're Looking For  

We are looking for experienced people for this role.  Ideally, you'll have experience working in care, so you'll be able to hit the ground running in each of our services. 

At We Change Lives (WCL), we seek compassionate individuals who share our vision and values. You'll champion the rights, needs, choices, and dreams of our residents, making a positive difference in their lives. Dedication to embracing innovation, valuing each colleague's unique contributions, and fostering a supportive and empowering work environment, are all key to who we are at WCL. If you're driven to transform lives, you'll fit right in with us. 

Job Description

Job Title: Support Worker

Responsible to: Service Manager

Responsible for: The People We Support

Our Values

Supporting rights, needs, choices and dreams

Seeing the possibility to make a difference in all that we do

Being financially responsible and economically sustainable

Embracing new technology and innovation

Appreciating every colleague's contribution

Job Summary

To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning.

Key Responsibilities

Colleagues

Mentor new colleagues during induction to support high-quality care delivery

Participate in supervision, observation and appraisal processes

Provide effective communication including accurate written reports

Business

Follow WCL financial procedures

Act in line with the organisation's environmental and sustainability principles

The People We Support

Help maintain a caring environment aligned with best practice, guidance and legislative requirements

Contribute to clear and effective communication with all stakeholders

Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement)

Seek and share the views and preferences of the people we support

Promote high levels of satisfaction among people we support, families, colleagues and commissioners

Support the Service Manager with complaints and concerns following WCL policy

Maintain positive relationships with families, the community, and external partners

Understand and implement safeguarding procedures

Safeguarding

Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training

Recognise and report safeguarding concerns appropriately

Health and Safety

As an employee, you must:

Take reasonable care of your own and others' health and safety

Cooperate with the employer to ensure compliance with legislation

Avoid misuse of equipment or systems provided for safety

Support the Service Manager in maintaining a safe environment

Data Protection

Respect confidentiality in line with the Data Protection Act 2018 and ISO27001

Use and share information only with authorised people and for authorised purposes

This job description is not exhaustive and may be amended to meet service needs.

Person Specification

Qualifications

Desirable:

A recognised health or social care qualification

Additional relevant training or qualifications

Experience

Essential:

Evidence of wanting to professionally develop

Willingness and ability to learn

Desirable:

Experience supporting people with disabilities, older people, dementia or mental health needs

Experience working as part of a team

Technical Skills

Essential:

Ability to handle basic numerical data, including simple financial information

Ability to use Microsoft Office (Word and Outlook)

Desirable:

Ability to use WCL transport or own transport when required

Personal Qualities

Essential:

Understanding of fairness and valuing diversity

Understanding of safeguarding vulnerable adults and the ability to recognise concerns

Ability to work positively and flexibly as part of a team

Positive values relating to disability, older people, dementia and mental health

Understanding of WCL's key statements and how to demonstrate them

Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs

Good verbal and written communication skills

Ability to listen sensitively

Strong interpersonal skills

Ability to develop and maintain positive relationships with others

Desirable:

Ability to plan, organise and prioritise tasks

Understanding of positive, person-centred support planning

Ready to Change Lives? Apply Now!  

If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you. We receive a high volume of applications each day, and if your application passes our pre-screening stage, a member of our friendly team will be in touch to guide you through the next steps!

More About We Change Lives  

We Change Lives (WCL) is a remarkable charity based in Northwest England, dedicated to empowering individuals with learning disabilities, physical disabilities, older people, those with dementia, and individuals experiencing mental health issues. Our mission is to enable people to lead their best lives in purposeful, healthy, and fulfilling ways. We achieve this by providing compassionate support through our residential homes, supported living schemes, and various community-based services.