Internal Audit Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Internal Audit at Trustpilot plays an important role in helping the business manage risk, strengthen controls and support good decision-making across a fast-moving, international business. We’re looking for an experienced Internal Audit Manager to join a small, high-impact team and take on a broad role across the full audit lifecycle, from planning and fieldwork through to reporting, follow-up and wider team priorities.

This is a great opportunity for someone who enjoys variety, ownership and exposure. You’ll work closely with senior stakeholders across the business, lead audits across a wide range of topics, and help deliver a thoughtful, risk-based Internal Audit programme that adds real value. In a lean team, this role offers the chance to be hands-on, highly visible and trusted to get on with things, while also contributing to the continued development of the function as it evolves.

What you’ll be doing:

In this role, you will help deliver high-quality, risk-based internal audit work and act as a trusted, hands-on member of a small team with broad responsibility and visibility.

• Lead internal audits end-to-end, including planning, scoping, fieldwork, issue development, reporting and follow-up.
• Build strong relationships with stakeholders across the business to understand risks, assess controls and identify practical opportunities for improvement.
• Prepare clear, well-structured and insightful audit reports and other written outputs for senior management and governance audiences.
• Support the development and delivery of the annual Internal Audit plan, including risk assessment, audit planning and tracking progress against priorities.
• Contribute to Audit & Risk Committee reporting and other governance materials by preparing high-quality analysis, updates and supporting content.
• Monitor management actions to help ensure audit findings are addressed effectively and in a timely way.
• Work closely with co-source partners and other assurance providers where relevant, helping to coordinate activity and maintain quality across delivery.
• Contribute to the continued development of Internal Audit’s methodology, ways of working and stakeholder engagement as the function grows and matures.

Who you are:

• You have strong Internal Audit experience, either in-house or in professional services, with a solid understanding of risk, controls and audit methodology.
• You have a track record of leading audits end-to-end and are comfortable taking ownership of your work with a high degree of independence.
• You write clearly and confidently, and are able to turn complex information into concise, well-judged reporting for different audiences.
• You are comfortable working with senior stakeholders and know how to build credibility, ask the right questions and provide constructive challenge.
• You are organised, pragmatic and self-sufficient, with the ability to manage competing priorities in a lean, fast-paced environment.
• You will likely hold a relevant professional qualification such as ACA, ACCA, CIA or equivalent, together with strong Internal Audit experience.
• Experience auditing a broad range of operational, commercial or governance topics in a listed or international business would be helpful, but is not essential.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. 

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

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