Job Category : Revenues / Benefits
Location : Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £20.06
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.
• Responsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible.
• To assist with housing benefit applications where required.
• To make contact with clients, including appointments at the pre-notice and pre-legal stages where there are outstanding arrears.
• To work on the front-of-house counter for Temporary Accommodation income collection queries at the Hackney Service Centre.
• To refer vulnerable clients to support services;
• To identify accounts requiring possession action.
• Responsible for the service of notice-seeking possession.
• To make representations to the Legal Services on cases requiring possession hearings and request warrants as approved by the authorised persons.
• To represent Hackney Council at possession hearings as required.
• Coordinate and attend evictions as required.
• To provide excellent customer service to customers contacting us in person, on the
phone or in writing to maximise income.
• To visit customers in their homes to discuss their accounts and provide appropriate
advice and support.
• To provide customers with basic financial capability advice and signpost to other
agencies as required.
• To work in partnership with other departments and agencies (DWP, JCP, Citizens
Advice etc.) to help customers sustain their tenancy.
• To work closely with the Hostel Managers, Placement Officers, Homelessness Prevention officers, the Lettings team and other colleagues in the housing department to provide joined-up services to customers.
• Maintain accurate records in line with GDPR.
• To maintain a good understanding of welfare benefits and any changes which may
affect customers’ ability to pay.
• To maintain a good understanding of housing legislation in relation to the collection
of income.
• To provide cover for other Income Collection Officers during periods of absence.
• Carry out any other duties that are within the scope and grading of the post which
could also be requested by the line manager or Head of Service.
We are also working towards our vision, which is to be a place for everyone; where residents and the workforce can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
£19.11 per hour
...Salary: £19.11 The role will be in the office, but can be negotiated · Negotiate... ...targets and objectives which maximise rent collection, influencing monthly and annual... ...enhanced through a high quality, professional income collection service. Knowledge, including...CollectionsFull-timeOn-siteImmediate start- ...colleagues, and assisting with the effective recovery of homeowner income to support the financial viability of the Housing Revenue... ...ensure accurate charging and effective service delivery. Assist collection officers in maximising recovery of homeowner rents, service charges,...CollectionsBi-weekly payLong-term contractHybrid workingOn-siteRemote
£22.15 per hour
...: 17:00 Salary: £22.15 We are looking for 3 officers to join the Debt Resolution Service within the Income Operations Service. The aim of the role will be... ...Tax Legislation – Previous experience with Civica Collect (Onestep) is desirable but not essential. The role...CollectionsFull-timeHybrid workingImmediate start2 days/week£22.83 per hour
...Salary: £22.83 Senior Repairs and Contracts Officer – Garages Team – Operations Group –... ...REPORTS TO: Homeownership Manager (Income) PURPOSE OF THE JOB The role will be... ...systems to manage assets, staff, income collection and other resources used at or in connection...CollectionsFull-timeOn-siteImmediate startWeekend work£18.52 per hour
...Salary: £18.52 · To maximise revenue through the assertive collection of NNDR in accordance with the Local Government and Finance... ...accurately with respect to all amendments. · To assist Court Officers at Magistrates’ Court. Hackney is one of the UK’s highest performing...CollectionsFull-timeImmediate startFlexible hours£19.05 per hour
...parking and 2 years in customer service or administration. Cover officer on secondment. Cover required to assist with increase workload.... ...are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the...CollectionsHybrid workingImmediate startWork from home£18.76 per hour
...administrative support to the Head of Electoral Services and other key officers delivering elections and electoral registration. This role... ...outcomes • Understanding of how to carry out data collection, research and analysis, and using this data to inform...CollectionsFull-timeImmediate startFlexible hours£23 per hour
Company: SPENCER CLARKE GROUP Job Type: Hourly Salary: Up to £23 per hour + may be negotiable depending on experienceHourly pay£13.17 per hour
Job Category: Professional Job location: 45 Church Hill Road, Walthamstow, E17 9RX, London Borough of Waltham Forest Hours per week: 18.50 Start date: Immediate start Salary: £13.17 per hourHourly payFull-timeImmediate start- £65k - £84k per annumEstimated...wardrobes that offer versatility and refinement for everyday wear. Head office operations are based at 9–15 Helmsley Place in London, England,... ...Management Sell and support seasonal Studio Nicholson collections to key wholesale partners, cultivating long term relationships....CollectionsLong-term contractPermanentFull-timeSeasonalOn-site
Studio Nicholson
Central London2 days ago £17.9 per hour
...penalty in an adjudication hearing which evidence is presented by the officers to trained solicitors or barristers who are the adjudicators.... ...with the legislation. 4. To ensure that all incoming parking permit applications and parking control suspension applications...Full-timeImmediate start£19.94 per hour
...penalty in an adjudication hearing which evidence is presented by the officers to trained solicitors or barristers who are the adjudicators.... ...with the legislation. 4. To ensure that all incoming parking permit applications and parking control suspension applications...Full-timeImmediate start£18.76 per hour
...ability to contribute towards the cost of their care. • To carry out the administrative and financial routines in order to collect care charging income for the Council including; Mosaic upload, billing, statements, dunning, debt chasing, customer account enquiries,...Full-timeImmediate startFlexible hours£24 - £26 per hour
...Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers... ...Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where...Monday to Friday£21.31 per hour
...is to act as a liaison point between the Temporary Accommodation Income team and the Hackney Money Hub. The overarching intention is to... ...from “moving on”. The Temporary Accommodation Move On (TAMO) officer will join the Hackney Money Hub team specifically to support individuals...TemporaryOn-siteImmediate start£19.11 per hour
...The role is not hybrid and requires the candidate to work from the office at 160 Tooley Street, London, SE1 POST TITLE: Lettings Officer... ...and parking areas are fit for purpose in order to maximise income from licences. Including regular communal inspections to identify...Full-timeHybrid workingOn-siteImmediate start£350 - £400 per day
...information at the interim and final audit. Maintain the parish income ledger, including reconciliation to the nominal control account.... ...with the Property Team. Oversee and process Direct Debit collections, including Parish Support Fund, third party salary, rental and other...CollectionsTemporaryInterimImmediate startRobert Half
City of London, Greater Londona month ago£32k - £42k per annum
...multiple moving parts. Key responsibilities include: Managing incoming enquiries, bookings, quotes and client accounts Overseeing day... ...operations and logistics Coordinating equipment availability, collections, deliveries and suppliers Managing and supporting the...CollectionsFixed-term contractMonday to Friday£62k - £65k per annum
...Sales Executives manage their diaries and incoming leads •To drive prospecting with the... ...therecruitmentsolution.co.uk or call the office on (***) ***-****. Alternatively, why not... ...Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade...CollectionsOn-site£350 - £400 per day
...information at the interim and final audit. Maintain the parish income ledger, including reconciliation to the nominal control account.... ...with the Property Team. Oversee and process Direct Debit collections, including Parish Support Fund, third party salary, rental and other...CollectionsTemporaryInterimImmediate start- ...exemptions, and providing professional advice to customers and stakeholders. The role supports the effective collection of local taxation revenues, aiming to maximize income and reduce fraud. Responsibilities Determine the correct liable person or organization for...CollectionsRelief staffImmediate start
£36.4 per hour
...Team Manager. Lead and manage a team responsible for the billing, collection and enforcement of Council Tax. ~ Manage quality and... ...skills and experience within revenues to enable the maximisation of income growth whilst ensuring ethical practices are applied in the recovery...CollectionsHourly pay£70k per annum
...experienced lettings professional who wants more control over your income and your business, without taking on the full burden of... ...handling pre-tenancy compliance, move-in process guidance, rent collection, client accounting, legal guidance and property management assistance...Collections- ...financial advice to budget holders and senior officers. 7. Promoting the principles of... ...13. Ensuring financial control of all income and banking management systems and processes... ...advice on the governance around income collection, payment systems and income management...CollectionsImmediate startShift work
£29k per annum
...House responsibilities to join our London office. This role is primarily focused on... ...ensuring the accurate and timely processing of incoming mail, alongside maintaining a welcoming and... ...is up to date Support deliveries, collections, and general mailroom operations Front...CollectionsFull-timeOn-siteFlexible hours£54.9k per annum
Senior Evaluation OfficerWe are looking for a Senior Evaluation Officer to lead the Domestic Abuse priority area.Job role: Senior Evaluation OfficerSalary: £54,899 plus generous benefitsContract type: PermanentHours: Full-time, 35 hours per weekLocation: Central London (hybrid...Full-timeHybrid working£42.91k - £57.5k per annum
...of opportunity at his feet. Please view the extraordinary story of the Impossible Dream . The Role: As a Leasing Transactions Officer, you can make your own powerful contribution to people across Westminster. Responsible for managing end-to-end lease transactions...PermanentFlexible hours£18.53 per hour
...Outreach & Sustainment Officer – Waltham Forest PAYE: £18.53 per hour Role Purpose We are seeking a dedicated and compassionate Outreach & Sustainment Officer to support individuals who are sleeping rough or at risk of homelessness across Waltham Forest....Hourly payLong-term contractTemporary£22.15 per hour
...against financial constraints Communicate effectively both orally and in writing with a wide range of people including members, senior officers, and community representatives Negotiate where interests conflict Represent the unit both within the Council and externally...Full-timeImmediate startFlexible hours£17.27 per hour
Job Category : Admin / Clerical Location : Hackney Service Centre, Hackney Council Hours Per Week :36.00 Start Date : Immediate Start Start Time :08:45 End Time :20:00 Salary: £17.27Full-timeImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Income Collection Officer - SO2. Be the first to apply!
