Crematorium & Cemetery Administrator
Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis.
40 hours per week
Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required. Variations in working hours will always be discussed in advance.
From £26,842 per annum + Company performance bonus + Benefits
Permanent
Forest Park Cemetery & Crematorium
Have you always wanted to use your transferable Administration skills in a role where what you do can truly make a difference every day?
Would you enjoy working as a part of a close-knit team with a sense of camaraderie not found in a generic job?
If so, we would love to hear from you!
We are one of the largest independent operators of crematoria in the UK, supported by almost 500 empathetic and dedicated individuals and we are growing.
Like many of our colleagues, you might not have considered this line of work before, however with industry training provided and on-going career development, you will find it one of the most varied and rewarding opportunities you could ever imagine.
The role
As part of our busy team, you will ensure that families are given the best experience possible.
No two days will be the same as each family and service are uniquely personal. You will be involved in a variety of tasks each day including:
- Administration - Answering the telephone with great customer service skills, using Chronicle / Word / Excel / Email. Typing letters and emails.
- Assisting families with queries / collection of ashes / planning a service.
As a part of the site team you might also be involved in supporting the team with other tasks that come up day to day and making sure the site is tidy and presentable.
This role requires flexibility and pulling together as one team to support each other and provide the exceptional care and service that we are known for.
About you
- Competent Administrator with previous office Administration skills.
- Good level of IT skills and comfortable with Word / Excel and emails.
- A real team player with natural compassion and the desire to make a difference every day.
- Resilient and organised with excellent attention to detail.
- Flexible in approach to working hours.
- Comfortable communicator able to speak to people in a caring and understanding manner.
- Any previous bereavement / funeral industry experience would be beneficial (Crematorium Assistant / Crematorium Technician / Funeral Operative / Funeral Arranger etc) however not essential as full industry training is provided.
What We Offer
If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve.
No two days are the same and many of our Managers have developed their careers within the business.
The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.
In addition to salary, you will also be eligible for the following benefits:
- Company performance bonus up to 5%
- 32 days holiday (Includes 8 days bank holiday)
- Life Assurance
- Access to a wide range of retail discounts and wellbeing support
- Ongoing learning & development
- Pension scheme
- Employee Assistance / Occupational health support Program
- Mindfulness App
- Mental Health Ambassadors
- The benefit we hope you’ll never need: Free Cremation benefit for Immediate family
- Bereavement Leave
- Enhanced maternity & paternity pay
- Recognition scheme
- Free Flu jab
- Smart uniform and PPE provided
- Free parking
What next? Start a career with significance by applying today.
We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.
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