Warranty Administrator
£12.7 - £15 per hourEstimated
Full-time
Salary negotiable depending on experience.
Location: Basingstoke, Hampshire
Our client is a motor vehicle garage looking to recruit a Warranty Administrator.
Warranty Administrator Role:
- To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
- Ensure all administrative functions within the warranty department are carried out in accordance with company policies
- Administer warranty policy in the best interests of the dealership, manufacturer and customer
- To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
- Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
- Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
- Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
- Maintain knowledge on all warranty procedures and documentation
- Support other staff members on all warranty related matters
About You:
- Automotive experience
- Organised and efficient to deal with the volume of paper work
- Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
- Disciplined with a passion for attention to detail
- Be a professional, enthusiastic and experienced individual
Salary negotiable depending on experience.
I look forward to hearing from you with regards to the Warranty Administrator role in the Basingstoke area.
Contact: Andy at Jago Consultants
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Vacancy posted more than 2 months ago
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