lululemon Retail Operations Manager, Programs and Initiatives - EMEA

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Reporting to the Senior Manager- Retail Operations, you will be responsible for the execution of the NSO program across the region, and the management of key EMEA wide programs and initiatives that impact the Retail porColio. This role is key in ensuring that all programs and initiatives are planned effectively, key stakeholders are enrolled successfully, and projects are managed end to end and to the highest standards

core responsibilities

• Responsible for the project management of all in-region NSO's, optimisations, relocations and renovations- ensuring all key stakeholders effectively contribute to the successful

delivery of all these projects

• Leads in the discovery of new test concepts and new market entry from a Retail Operations

perspective

• Acts as a partner to the Construction team to ensure annual Bundles are managed effectively and are signed off in partnership with the RM's and Area Director

• Partners with the Global team in the planning and execution of key strategic initiatives,

projects and pop ups

• Defines the annual Business Efficiencies strategy and manages the EMEA program identifying key opportunities to reduce operating costs, drive top line sales and improve

business profitability

• Partners with Global Procurement in the discovery phase of Business Efficiencies, and is a key partner/decision maker in the tendering process across the estate

• Partners with FP&A in understanding key opportunities/benefits/costs to the region as part of the Business Efficiencies program

• Partners with Legal in due diligence and understanding of any key risks contractually as part of the Business Efficiencies program

• Leads the New Ways of Working program hosting regular listening sessions with Retail and key partners to understand opportuni&es to op&mise ways of working- reducing workload, automating processes and innovating with new systems and processes.

• Collaborates with Store Design, Construction, Real Estate, FP&A teams to priori&se short and long term goals

• Supports the Senior Manager, Retail Opera&ons EMEA with departmental planning and

organisa&on

• Creates and fosters deep collaboration between the SSC and Retail

qualifications

• Bachelor's Degree required or higher in business opera&ons or related field, or equivalent

experience in a similar field/industry,

• Project Management cer&fica&on or equivalent experience

• 5+ years leading teams in Retail or related field

• Skilled communicator and facilitator

• Self-starter comfortable creating structure and strategy

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Immigration support is potentially available for this role.

Authorization to work in UK is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings , subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.