Revenue Manager

Company Description

Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner.  Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.

Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.

Job Description

We’re looking for an experienced Revenue Manager to join our team and play a crucial part in developing the commercial strategy for Hyde London City.

Reporting into the GM, you’ll take ownership for the revenue strategy of the property to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management.

What you'll do…

• You will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager and Head of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
• Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations.
• Chair the weekly commercial meetings to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability.
• Responsible for weekly, monthly, and ad-hoc data analysis and reporting.
• Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.).
• Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability.
• Prepare annual hotel revenue budget and maintain ongoing results analysis.
• Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis.
• Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators.
• Maintain strong relationships with third-party partners including OTA market managers.
• Oversee channel management including rate loading and inventory management.
• Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.

Qualifications

What we're looking for...

• You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud and IDeaS G3 RMS experience is preferred.
• Previous experience as a Revenue Manager is required. London experience is preferred.
• You take ownership, solve problems, and make effective decisions.
• You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.
• You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.
• You're happy working five days a week on site, working closely with the commercial team and other Heads of Department.

Additional Information

What’s in it for you…

• Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities
• Cycle to work scheme
• The chance to make your mark in a fast-growing Brand
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• Excellent discounts across the entire Ennismore and Accor family of brands.

NOTE: Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then. 

Hyde is an equal opportunity employer.  We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.