- Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
- Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
- Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
- Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value-for-money service delivery.
- Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
- Work closely with operational teams to identify recurring issues and support continuous service improvement.
- Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
- Track and monitor follow-up works to ensure issues are resolved effectively and customer expectations are met.
- Identify opportunities for cost recovery, warranty claims, and other value-added actions during inspections.
- Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
- Maintain accurate inspection records, reports, photographs, and property data.
- Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
- Champion compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.
Vacancy posted 7 hours ago
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