Facilites Account Manager – Lancashire – £55,000p/a
- Monday to Friday role
- Site based with occasional national travel
- Parking available at sites
- Excellent package including expenses, high street and travel discount schemes, healthcare, and others.
We are seeking a skilled and experienced Key Account Manager with experience in TFM, hard/soft services and catering to excel in an account management role across a contract based in Lancashire.
This role has a strong TFM focus, with additional catering management responsibilities.
This role requires occasional travel to other contract sites across the country.
Responsibilities include:
- Develop and deliver continuous improvement plans
- Development and management of labour strategy in line with contract specifications
- Delivery of all HSE requirements both contractually and legislatively
- Management of required licenses
- Monitor and measure contractual and internal KPI’s, identify and develop continuous improvements.
- Manage Hard Services contractors to deliver all planned and reactive maintenance.
- Produce detailed reports to demonstrate compliance and manage risk reporting.
- Achievement of financial budgets
Experience required:
- 3+ years’ senior-level experience managing TFM contracts including technical services.
- Strong leadership with a passion for innovation and service excellence
- Proven track record in change management and operational improvement
- Knowledge in developing and delivering sustainable innovations within a corporate environment.
- Financial acumen with experience managing performance targets and budgets.
- Excellent stakeholder engagement and communication skills
- A strong knowledge of workplace strategies
- IOSH/NEBOSH
- Full UK Driving License
Experience in the following is desirable:
- Formal FM accreditation / qualification (IWFM) or working towards
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